First, press and hold the phone power button and choose to restart the phone to see if it is back to normal.
Second, the mobile phone charger is not normal, so you can change the charger to charge. If it is not the original charger, you can change the original charger of the mobile phone to charge.
Third, check whether the contact between the charger and the socket is good, and replace the socket to charge.
Fourth, check whether there are foreign objects in the charging interface of the mobile phone, such as liquid intake and sundries, which lead to poor contact between the charging interface and the charger. Need to go to the local vivo after-sales service center for testing and processing. The address of after-sales service center can be found in vivo official website-service outlets-select the province and city where it is located.
Specific operation steps:
1. Use a computer browser to search for "www.vivo.com.cn" and enter vivo official website.
2. Click "Service Network Query"
3. Select your province and city (such as Dongguan, Guangdong Province) for inquiry.