How to complain if the bank refuses to accept coins?

You can complain to the consumer association.

1. Article 4 The unit of RMB is Yuan, and the unit of RMB tokens is jiao and fen. 1 yuan equals 10 angle, 1 angle equals 10 minute. Extended information Since 1997, China Consumers Association has released major hidden dangers and consumption traps involving consumers' personal and property safety in the form of "consumption warning" to remind consumers not to be hurt by dangerous consumption methods. Consumption early warning system has played a very significant role in guiding consumption, and also effectively promoted the solution of some major hidden dangers. China Consumers Association has established two authoritative media, China Consumers Magazine and China Consumers Association Information Network, as a powerful way for consumers to provide information and consulting services. As a way to provide consumers with consumer information and consulting services, China Consumers Association established the monthly magazine "Consumers of China" on 1994, which has columns such as comparative experiments, authoritative testing, special surveys and consumer warnings to answer questions for consumers.

Second, the number of consumers who refuse to accept cash complaints is how many consumers find that they refuse to accept or take discriminatory measures to exclude cash. They can complain and report through the financial consumption hotline of the People's Bank of China 12363, and the People's Bank of China will deal with it in time with relevant departments. According to Announcement [20 18]No. 10 of the People's Bank of China, the legal tender in People's Republic of China (PRC) is RMB, including banknotes and coins. No unit or individual may refuse to accept cash in the form of standard terms, notices, statements and notices. Except that non-cash payment instruments should be used according to law.

Three. Announcement of China People's Bank [20 18]No. 10

1. The legal tender in People's Republic of China (PRC) is RMB, including banknotes and coins (hereinafter referred to as cash). No unit or individual may refuse to accept cash in the form of standard terms, notices, statements and notices. Except that non-cash payment instruments should be used according to law.

2. On the premise of accepting cash payment, encourage the use of safe and legal non-cash payment tools to protect the rights of the people and consumers to choose payment methods. Through voluntary, equal, fair and honest negotiation, through the Internet, unmanned sales and other information networks to provide goods or services, perform legal duties, do not have the conditions to receive cash, you can use non-cash payment tools. Banking financial institutions and non-bank payment institutions shall not require or induce other units and individuals to refuse or take discriminatory measures to exclude cash.

3. Any unit or individual that refuses or takes discriminatory measures to exclude illegal activities such as cash shall make rectification within one month from the date of this announcement. If the above-mentioned illegal acts still exist after the expiration of the rectification period, the branches of the People's Bank of China shall investigate and deal with them jointly with relevant departments according to law.

Four. Don't refuse to accept cash Relevant laws and regulations on RMB management in People's Republic of China (PRC) Article 2 The term RMB as mentioned in these Regulations refers to the currency issued by the People's Bank of China according to law, including banknotes and coins. The design, printing, distribution, circulation and recovery of RMB shall abide by these regulations. Article 3 The legal tender of People's Republic of China (PRC) is RMB. No unit or individual may refuse to pay all public or private debts in People's Republic of China (PRC) in RMB.