Focusing on the focus and difficulties of the epidemic and responding to people's concerns, the hotline 12345 sorted out calls and * * * questions, asked relevant departments to give authoritative answers, and then widely publicized them through the Internet, media and other channels. 12345 hotline has also become an important platform for people to participate in epidemic prevention and control. 12345 hotline uses the "big data" called by the masses to strengthen the analysis and judgment of social conditions and public opinion and provide strong support for the government's scientific decision-making.
Extended data:
In order to reduce the impact of the epidemic on the production and operation of small and medium-sized enterprises, Beijing introduced 16 "hard core" measures to inject "cardiotonic agent" into enterprises. How to handle relevant relief policies and what procedures are needed for enterprises to resume work? 12345 The function of enterprise service hotline has become a "caring person" of enterprises.
In the face of multiple demands during the epidemic, the service boundary of the 12345 hotline is constantly expanding. In order to facilitate foreigners to obtain epidemic information, the hotline 12345 provides services in eight foreign languages, including English, French and German. The hotline 12345 also opened a special line of "health expert consultation", with 8 medical experts and 4 psychologists participating in the consultation work every day.
Fangshan District Government of Beijing-Beijing Hotline 12345: Lianxin Bridge for Epidemic Prevention and Control.