20XX years have passed. In this year, through hard work, I have gained something. As the end of the year approaches, I feel it necessary to make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better next year. I came to work in the company last September. I am only enthusiastic about sales, but I lack sales experience and product knowledge in the automobile industry. In order to quickly integrate into this industry, after I came to the company, I learned product knowledge, explored the market, and encountered difficulties and problems in sales and products. I often consult the managers and leaders of various departments and other experienced colleagues to seek solutions to problems and deal with some difficult customers, and achieved obvious results.
1. By constantly learning product knowledge, collecting information from the same industry and accumulating market experience, I now have a general understanding of my current market.
Now I have been able to respond to all kinds of questions raised by customers clearly and fluently, accurately grasp the needs of customers and communicate well with customers, so I have gradually gained the trust of customers. Therefore, after half a year's efforts, we have successfully negotiated with some users to buy our products. While constantly learning product knowledge and accumulating experience, their ability and business level have been greatly improved. In view of some changes in the market and competition in the same industry, we can now come up with a relatively complete process to deal with some emergencies. Can operate a whole set of processes.
In addition, my work in 20XX focuses on second-line and sales, and the second-line work is very important. Every car sold by X has to go through a second-hand man. The location of the second line is a bridge between the first line of sales and users. One is to supplement and improve the front-line work, and the other is to guide and maintain users. X years, working in a second-line post for one year, and basically satisfied with the annual work. I serve at least 100 users! I feel a little proud of so many users! At the end of August, I went to the head office for molding training and became a qualified salesman. From June+10, 5438, we conducted stronghold sales and market research in our second-class X company. I also learned a lot of business knowledge of competing products in X, which is very beneficial to our product sales.
Second, the problems that exist this year.
The implementation of the "X" policy in X years forced us to license most cars in the garage in advance, and we summarized them according to the models sold in the first half of the year. Used in cars that get their licenses in advance. We can also predict that the models in the first half of the year will certainly not be well digested in the second half of the year, because the models in the first half of the year are basically close to saturation, so the choice of models on the previous stage is wrong.
Three. Improvement measures for problems existing in 20XX work.
For the price difference of 10,000 yuan, we have made corresponding adjustment at the third quarter meeting of X, and the current product price is acceptable to most users.
There are also some models that are wrong in advance. We are going to digest some cars in the peak season this year, look at the market and make an accurate judgment! Reduce the financial pressure of companies and departments, and let us X people go into battle easily and challenge the next task!
Four. Personal work goals and plans for X years.
In X years, I adhered to the three basic principles of salespeople, namely, being the most disciplined, carrying out orders, completing tasks and doing a good job in this position. I hope the company will give me more opportunities to study and exercise and enrich my knowledge!
I hope that in X years, I can move from a second-line position to a first-line sales position and become a complete salesperson. I have mastered a whole set of operation procedures in X years. Plus more than a year of sales experience, I have my own way to deal with some unexpected things. I believe I can become a qualified salesman. If I can enter the first-line sales position, I will try my best to do my best in sales and profits.
2. Model essay on personal work report of sales representative
Looking back on 20xx, I have so many perfect memories that I deeply feel my progress, but there are still many problems and shortcomings in dealing with problems and working methods, but I believe that with the help and encouragement of leaders, I will definitely have a more perfect tomorrow. I. Summary and Analysis of Sales Work
In the position of sales consultant, first of all, I want to thank one person, that is, manager xx of our sales department. I am very grateful to him for his help in my work. Although I have worked in the sales department for more than a year, I am very lacking in sales experience and work confidence, so my work can be said to be difficult to start.
Second, the adjustment of professional mentality.
A salesman's day should start at the first sight in the morning. Every morning, I will wake up from the cheerful and radical alarm, and then greet the day's work with a full of energy and happiness. If I am not as experienced as others, then I am more patient than others; If I don't have as many lists as others, then I am better than others.
Development of key customers. I want to say there: I want to treat class B customers as class A, so that I can have one more class A than others, and one more class A will give me one more chance. Visit customers at least twice a week. I think attacking customers is the same as setting goals. First of all, we should focus on becoming customers. Only in this way can we achieve results. When the key customer approves, I will shift my energy to the second key customer.
Third, the shortcomings in their own work.
In the sales work, some people are eager to clinch a deal, which not only affects the development of their sales business, but also hits their self-confidence. I think I will abandon these bad practices in my future work, study hard and improve my sales skills as soon as possible.
For old customers and regular customers, we should always keep in touch and stabilize the relationship with customers. Because the purchase restriction begins, you need to shake the number to buy a car, so you should cherish customer resources more. If you want to have a good performance, you must strengthen your business study, broaden your horizons, enrich your knowledge and adopt diversified sales methods.
Fourth, ask yourself.
We should try our best to achieve the monthly sales target. Make a summary once a week and a big summary once a month to see what mistakes you have made in your work, correct them in time and don't make them again. It is necessary to know more about the customer's status and needs, and then make preparations so as not to lose this customer. We must treat every customer who enters the store with the attitude of "loving you more than you think" based on the service concept of Changjinghang.
We should constantly strengthen our business study, read more books, consult relevant information online, communicate with our peers and learn better methods and means from them. We should have a sense of teamwork, communicate and discuss more, and constantly increase our business skills. I will try my best to complete the task and create more profits for the company.
3. Model essay on personal work report of sales representative
X years have passed, and I have gained a lot through my efforts during this period. Take this opportunity to sum up the work during this period, with the aim of summing up experience, improving myself and doing a better job. I have confidence and determination to do my work better in the future. I came to work in your company on September 19, X. As a new employee, I have no experience in automobile sales. I came to your company only because of my passion and love for sales and cars, but I lack sales experience and professional knowledge. In order to quickly integrate into this industry, while learning professional knowledge and exploring the market, I will consult the department manager and other experienced colleagues in time to find a solution to the problem. Here, please allow me to say thank you to the department managers and colleagues who have helped me.
By constantly learning professional knowledge, understanding the information between the same industry and accumulating market experience, I now have a general understanding of the market, which can be gradually clear. Respond to all kinds of questions mentioned by customers fluently and have a certain understanding of the market. While constantly learning professional knowledge and accumulating experience, my ability and professional level have been greatly improved.
Of course, there are also many shortcomings, such as: the understanding of the market is not deep enough, the mastery of professional knowledge is not sufficient, the good solutions to some big problems can not come up soon, and the lack of experience in communication with customers.
Market analysis The area I am responsible for is Ningxia. Tibet. Qinghai. Around Guangxi, in the sales process, the most involved problem is price, and customers are very sensitive to price. How to know the price at the first time needs me to learn and master it in my future work. At present, Guangxi mainly asks for cars from Guangdong, the price is similar to that of Tianjin Port, and the departure time and pick-up time are much shorter than that of Tianjin, so customers will not take cars directly from Tianjin, and the most favorable thing is to pay. Most car dealers in Guangxi are in Nanning, and some surrounding small cities order directly from Nanning. At present, the bidding requirements of Guangxi government are below 250,000, and the exhaust volume is below 2 or 5, which is undoubtedly a nightmare for imported cars. Dealers in Ningxia have a better understanding of the prices of many ports, and almost all of them want Yinchuan cars. Yinchuan mainly wants cars from Tianjin and Lanzhou, which can be sent directly from Lanzhou. Domestic cars are mainly a4 and a6, almost all of which are from Tianjin Port, but the prices are not absolutely superior. Qinghai and Tibet generally quote directly from Tianjin, sometimes our price has an advantage, but the freight from Tianjin to Tibet is 8000 yuan, which has no advantage.
From September 19 in X year to February 3 1 in X year, my total sales volume was 3, including an off-road vehicle, a car and a sports car. Total profit 1 1500 yuan, net profit 100 16 yuan, with an average profit of 65,438 yuan per vehicle. The new year is coming, and I have made a new plan for myself. In X years, the annual sales volume reached 80 sets, the profit reached160,000, and new customers were developed 10. I will work towards this goal. I have confidence! With the increasingly fierce market competition, salespeople are faced with the coexistence of stability and tempering, hope and opportunity, success and failure. It is very important to have a positive attitude.
Finally, I thank the company for giving me a platform to show my ability. I will strictly abide by my professional ethics and move forward in the direction of excellent employees. Persevere in the face of difficulties, take its essence and discard its dross, unite and cooperate with company employees, and let team spirit overcome everything.
4. Model essay on personal work report of sales representative
I. Sales work 1, sales situation: 20xx annual sales volume is 89 1 set, and the sales volume of each model is xx33 1 set respectively; 16 1 set; 3 sets; 2 sets; 394 units. Among them, xx sold 35 1 set. The sales volume of 497 units of xxxx increased by xx% compared with that of XX (342 units of private cars in 20xx).
2. Marketing Work In order to improve the company's popularity and establish a good corporate image, while building a platform for mutual exchange, communication and friendship with customers, we attract more customers to the exhibition hall and collect more sales leads. In 20xx, the department held 17 auto show and test drive activities, published 34 hard advertisements, 4 soft articles, 56 newspaper advertisements and 1400 radio broadcasts in newspapers, and organized sales staff to pay a positive return visit to the users who have bought cars, so that customers can feel our care through the return visit.
Second, the plan for next year
Recently, under the arrangement of the company, I have been consulting and studying for a long time. As the saying goes, a good threesome must have a teacher. After studying, I combined my previous work experience to learn from each other's strengths. Now I make the following arrangements for my 20xx work plan:
1. Learn about the company's operating policies in detail and use them reasonably to create favorable conditions for vehicle sales in terms of price.
2. Coordinate with various departments of xxxx Company to strive for preferential policies and enhance our market competitiveness.
3. Have an early meeting every day to learn about vehicle sales, arrange daily work, accept different opinions from sales staff and learn from each other.
4. Sales personnel training, four hours of regular training and study every month to improve sales skills, service skills, team awareness and etiquette.
5. Increase and develop secondary sales outlets, formulate a complete sales policy for secondary outlets, and send sales personnel to our company to achieve a breakthrough in marketing and make our sales work to a higher level.
6, rational use of funds, establish high-quality inventory, strive for the use of funds.
7. Assign sales tasks to existing sales staff according to the sales tasks formulated by xxxx Company.
8. Redefine the health area and make the health duty table.
9. One-day working mode, as the saying goes, good days are hard, but good days are good.
Finally, on the occasion of the Spring Festival, please allow me, on behalf of all the sales staff of xxxx Store, to thank the company leaders and all my colleagues for their strong support and help to our 20xx work. I would like to express my deep gratitude here. In the new year of 20xx, we will continue to work hard and learn with an open mind. Thank you for your support with better results. Thank you again and wish you a happy New Year and a happy family.
5. The sales representative's personal work report model essay
I remember on the first day of working in xx, I said excitedly at the morning meeting, "I came there with a vibrant heart, and I thank the leaders for giving me this opportunity to realize one of my dreams. I will work harder and live up to the trust of the leaders! " On this day, I can say that I have fulfilled my original promise. From work to now, I find that I really like this job. I study hard and work happily every day. Busy work makes me feel full of personality. Although I felt very tired at night, I was full of energy to meet the challenge of the new day the next morning. Personality means that when you are recognized by customers or get the necessary results, you feel very satisfied and have a sense of accomplishment. In my previous job, I have never been so happy and satisfied as my present job. At this moment, no matter how busy and tired I am, no matter what challenges and difficulties I have, I can clearly feel my strong enthusiasm for work. I am very lucky! I didn't go with the flow, people followed suit; I have not wavered or changed; I haven't lost myself. It is effective to learn from others. I found the job I wanted and turned my previous imagination into reality!
Having said so much about my inner feelings, let's summarize the work in this year.
The first half of the year is mainly about learning and accumulating experience. I was lucky enough to study under a good master and manager, and soon learned and adapted to the automobile industry, and my cooperation with the team became better and better. As a member of the sales department, I deeply feel my responsibility. As the facade and window of an enterprise, what I say and do also represents the image of an enterprise.
Therefore, we should improve our own quality and set high standards for ourselves.
On the basis of high quality, we should strengthen professional knowledge and skills. In addition, we must have a broad understanding of the dynamics of the entire automobile market and stay at the forefront of the market. After nearly a year's training, I have greatly improved in all aspects and become a xx certified sales consultant.
In the hot year of 20xx, xx is 72. 90,000 vehicles won the national automobile sales champion, and xx also won the national sales first with 6,000 vehicles. I am really proud of my brand and company! From xx to X, I have sold nearly 100 new cars and basically completed the annual task index. Personality is the milestone of selling 20 new cars in a single month in June 2009. What I am most proud of is my customer satisfaction. Basically, there have been no major problems, and my scores have always been at the forefront of the team.
To sum up the reasons for my success, there is actually one word, "love"! I love my career, my brand, myself, people around me and every customer.
I love my job, and I won't feel tired no matter how hard and tired I am. I like xx brand and firmly believe that it is an industrial product. I use an optimistic attitude to deal with every challenge and test; I use a sincere heart to let customers put down their inner defenses.
Of course, while improving, I also made two serious mistakes.
1. The first self-signed form, the vehicle configuration set by the customer was wrong, which caused the customer to request to return the car after completing the door-to-door formalities.
2. During a test drive during the National Day holiday, it collided with a cyclist, causing customers to be frightened, pedestrians to be slightly injured, and the test drive was extensively repaired.
Generally speaking, these two major mistakes are the reasons for the lack of self-knowledge and skills. I am deeply sorry for the troubles and losses caused to the leaders and the company. I also thank the leaders and the company for their help and tolerance during this period.
By summing up these two painful experiences and lessons, I realized that in the future work, every link should be meticulous, and the efficiency of the whole team should not be reduced because of one mistake.