The insured can call 12333 or the customer service telephone of the local Human Resources and Social Security Bureau for consultation, or directly go to the business outlets of the Human Resources and Social Security Bureau for inquiry.
Extended data
Inquire about the balance of medical insurance card: Insured employees can inquire about the balance by telephone, or at the Bank Savings Office of China or the designated hospitals and pharmacies in the urban area. You can also log in to the social security inquiry system online.
Medical insurance card transaction inquiry: Insured employees can print medical insurance card transaction records, including personal account payment records and consumption records, at China Bank Savings Office with their ID cards and medical insurance requirements. If you have any questions about the transaction records, you can go to the retail business department of Bank of China.
You can check online on the local social security website. All insured persons, with their ID number, enter the ID number in the column of "Personal Inquiry" on the homepage of this website, and enter the password of ID number 12~ 17 as required. After entering, click "Personal Inquiry"-click "Designated Medical Insurance Institution" or "Designated Medical Insurance Pharmacy" to make an inquiry. The website can also inquire about the cardholder's payment, personal account balance and historical consumption.
Baidu encyclopedia-social medical insurance card