Second, the shenzhen tong card type
1. Ordinary card sales version: it belongs to bearer card and cannot be reported as loss; 20 yuan price, no overdraft, no refund.
2. Commemorative card: This card is bearer, no deposit, no loss report and no overdraft. It is a commemorative and collectible sales card issued by shenzhen tong Company. According to the price determined by shenzhen tong Company, the use method and scope of commemorative cards are exactly the same as those of rental cards. This card can be recharged repeatedly. The top-up amount of this card is an integer multiple of 50 yuan, and the maximum top-up amount for each time is 500 yuan. The maximum stored value in the card shall not exceed 1 1,000 yuan.
3. Mini-Card: shenzhen tong Mini-Card is a mini-commemorative recharge card with exquisite craftsmanship, vivid patterns and full of movement, which is sold in shenzhen tong and referred to as shenzhen tong Mini-Card.
3. Bad cards can be returned in the following places (the chip is unreadable):
1, shenzhen tong Customer Service Center (Unit 0 1A, Floor 2, Economic and Trade Center, No.4028 Jintian Road, Futian Central District, Shenzhen);
2. Baoan Customer Service Branch (the first floor of Hehe Building, No.68 Xin 'an Second Road, Baoan District);
3. Dongchang Customer Service Network (Bus Terminal No.203, No.8 Dongchang Road);
4. taoyuan village Customer Service Network (Bus Terminal of taoyuan village No.26 Road, Longzhuqi Road, Nanshan District);
5. Longgang Customer Service Sub-center (No.29, Pingxi Road, Central City, Longgang District, Longgang Passenger Station);
6. Luohu Customer Service Branch (West Gate on the first floor of Postal Building, No.3040 Shennan East Road, Luohu District, Exit B of Dongmen Laojie Station of the subway);
7. Yantian Customer Service Branch (the first floor of Shayan Postal Complex, Guanshang Road 1 Yantian District).
Four, the fault card card return business
1. Lease ordinary cards: faulty cards with complete card faces and unreadable chips can be returned. If you choose to change the card, you can change another savings card for free according to the service life and degree of the card, and the balance in the card will be transferred to the card replacement. The service life is automatically updated, and the original fault card is restored. After 10 working day, the cardholder shall handle relevant formalities with the receipt.
2. Sales version of ordinary cards and commemorative cards: warranty period 1 month. During the warranty period, if the card surface is intact and the chip is unreadable, the card replacement procedures should be handled. The card return business can be handled at the location of 1, shenzhen tong Customer Service Center and other outlets with shenzhen tong card return business logo. 2. Card issuers will continue to expand and improve the construction and services of card withdrawal outlets. Please pay attention to the relevant publicity and announcement of the card issuing unit.
Fourth, expand knowledge.
Shenzhen tong is a kind of stored-value card, which is produced by Shenzhen Transportation Bureau and issued by Shenzhen Public Transport Settlement Management Center, and can be used in Shenzhen public transport, Shenzhen subway and shops at preferential prices.
Verb (abbreviation of verb) reference materials
Shenzhen tong official website