Service Commitment of Chengdu Xinniu Cable Co., Ltd.

Product quality commitment: the products provided by Chengdu Xinniu Cable Co., Ltd. are brand-new and unused, and all meet the relevant national standards, industry standards or enterprise standards. Good process performance and stable and reliable quality. During the product warranty period (1 year), if the performance index fails to meet the requirements after testing, it shall be returned. If the company's products cause direct losses to users, the company will compensate them.

After-sales service commitment: If users encounter technical problems when using our products, our company will make every effort to help solve them. If on-site technical service is needed, it will reach users within the following time limit: 1. If the mileage is less than 300 kilometers, the service personnel will arrive within 12 hours. 2. If the mileage is within1000km, the service personnel will arrive within 36 hours. 3. The mileage 1000 km or more, and the service personnel will arrive within 60 hours. 4. In case of special circumstances, it shall be agreed separately.