1. Inquire through the official medical insurance website or APP: When logging in to the local official medical insurance website or using the medical insurance APP, it is usually necessary to enter the ID number or medical insurance card number of family members for inquiry.
2. Go to the medical insurance window to inquire: You can go to the local medical insurance service center or social security window and bring your family ID card, medical insurance card and other valid documents to inquire.
3. Telephone consultation: Call the local medical insurance service hotline and provide relevant information according to the requirements of voice prompt or manual service for inquiry.
Please note that there may be differences in medical insurance systems in different regions, and the specific operations and required materials may be different. Therefore, before making an inquiry, it is recommended that you first understand the local specific operational procedures and requirements.
1. Check through the official medical insurance website or APP.
1. Open the browser or medical insurance APP, and go to the home page of the official medical insurance website or APP.
2. Find the related options such as "personal inquiry" or "medical insurance inquiry" on the homepage, and click to enter the inquiry page.
3. According to the page prompts, enter the ID number, medical insurance card number or password of family members to log in.
4. After logging in successfully, you can view the medical insurance information of family members, including participation, payment records, medical expense reimbursement, etc.
Second, go to the medical insurance window to inquire.
1. Prepare valid certificates such as family ID card and medical insurance card.
2. Go to the local medical insurance service center or social security window and find the medical insurance inquiry window.
3. Provide the window staff with relevant certificates and information of family members, and explain the inquiry requirements.
4. The staff will make an inquiry according to the information provided and inform the inquiry result.
Third, telephone consultation.
1. Find the telephone number of the local medical insurance service hotline.
2. Dial the phone number and follow the voice prompts to select the corresponding query option.
3. According to the prompt, enter the family member's ID number, medical insurance card number and other related information for verification.
4. After the verification is successful, communicate with the customer service staff about the inquiry requirements, and the customer service staff will assist you to complete the inquiry.
To sum up:
Inquiring about the medical insurance information of family members can be carried out through the official medical insurance website or APP, medical insurance window inquiry, telephone consultation, etc. When inquiring, you need to prepare relevant certificates and materials and operate according to the specific requirements of different channels. Knowing the operation process and requirements of the local medical insurance system will help you to obtain the medical insurance information of family members more conveniently.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 74 provides that:
The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.
The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.
The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.
Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.