The work content of voluntary service
1, daily work. We divide volunteers into three categories, namely, accompanying volunteers, visiting volunteers and patient support group volunteers. In the outpatient department, volunteers are escorted to queue up for registration, examination, charge and medicine collection for the elderly and infirm patients, and patients who are unfamiliar with the hospital environment are guided and even accompanied throughout. In the ward, visiting volunteers are divided into three groups, namely, regular visits, directional visits and special visits. Regular visits are mainly to greet and care for patients and wish them a speedy recovery; Directional visits are mainly composed of volunteers who used to be patients, mainly introducing patients' experiences, feelings and healing process, playing the role of self-display and encouraging patients to establish confidence; Special diagnosis is mainly aimed at patients with depression and special depression. You can visit them many times, give them psychological counseling, explanation and comfort, so that they can gradually build up their confidence and courage to fight the disease and actively cooperate with doctors for treatment. Among them, the sources of special consultation are mainly routine and directional visits of volunteers and referrals of medical staff. Group volunteers participate in group activities organized by social work departments and composed of similar patients to improve patients' self-help and mutual rescue ability.
2. Special work. Organize and arrange volunteers to pay New Year greetings to hospitalized patients; Send small gifts and candy to patients every Christmas; Make a love "cart" and send all kinds of health magazines and books to hospitalized patients for free; The Red Cross Society of United City has launched a warm service of sending flowers to send warmth and blessings to hospitalized patients and wish them a speedy recovery.