According to your description, I suggest you refer to the following information:
1. The contact information of Shijiazhuang HP Gold Service Center is as follows:
Address: No.062, Lianzhou Road, Gaocheng Tel: 0311-88168673/13483155957 Maintenance type: notebook /PDA, commercial desktop/thin client/.
Address: Nanzhong Road, Ning Road, Luquan Town Tel:138032114 Maintenance type: notebook /PDA, commercial desktop/thin client /POS.
Address: No.5, Mingzhu Suntech, Yehe Bridge Head Road, Pingshan County Tel:15081173440/15832158668 Maintenance type: notebook /PDA, commercial desktop/thin client /POS.
Address: No.288 Xiyuan Street Tel: 136532 15235 Maintenance type: notebook /PDA, business desktop/thin client /POS.
Address: Luxi, the middle section of Zhengyi Street, Wuji County Tel: 13930423455 Maintenance type: notebook /PDA, commercial desktop/thin client /POS.
Address: xinji city Xinghua North Road 138 Tel: 0311-83209295/031-83265057 Maintenance type: notebook /PDA, commercial desktop/thin client /POS.
Address: Xinkai West Road, Xinle City Tel: 13933885098 Maintenance type: notebook /PDA, commercial desktop/thin client /POS.
Address: No.59, Yucheng East Street, Xingtang County Tel: 031-82995553 Maintenance type: notebook /PDA, commercial desktop/thin client /POS.
Address: Shang Di, Xianglong Garden, No.206 Dongfeng East Road, Shijiazhuang Tel: 031-8613883/861/3370/861365438. High-end black-and-white laser printer/color laser printer/low-end color all-in-one machine, workstation, projector, low-end black-and-white laser printer and all-in-one machine/commercial inkjet printer/scanner, notebook /PDA, commercial desktop/thin client /POS
Address: 200m south of the intersection of Changsheng Street and Changshan Road, Yuanshi County, Shijiazhuang City, Hebei Province Tel:1358213714 Maintenance type: notebook /PDA, commercial desktop/thin client /POS.
Address: No.36 Tongfu Street, Zanhuang County Tel: 1583 1996027 Maintenance type: notebook /PDA, business desktop/thin client /POS.
Address: Changshan West Road 12-2, Zhengding County Tel:1329 2801573/13932177140 Maintenance type: notebook /PDA, commercial desktop/40.
2. For the contact information of the Gold Medal Service Center, you can also choose your province and city and the product type you use through the following websites:
/zh/support-drivers/e support/as CPPS . html
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further.
More product information is available in www.hp.com.cn/800..