Accept and handle the public's consultation, suggestions and complaints about the relevant work of the Ministry of Industry and Information Technology by means of manual transportation and messages from the minister's mailbox. 1238 1 will integrate all the existing service telephones of the Ministry of Industry and Information Technology, and realize a one-stop platform for the service telephones of the Ministry of Industry and Information Technology according to the principles of unified acceptance, responsibility handling, unified reply, unified supervision and unified evaluation.
1238 1 is a public service telephone platform that provides foreign-related government information services in the name of the Ministry of Industry and Information Technology.
Accept and handle the public's consultation, suggestions and complaints about the relevant work of the Ministry of Industry and Information Technology by means of manual transportation and messages from the minister's mailbox. 1238 1 will integrate all the existing service telephones of the Ministry of Industry and Information Technology, and realize the one-stop service of the Ministry of Industry and Information Technology for Grandpa * * * according to the principles of unified acceptance, responsibility handling, unified reply, unified supervision and unified evaluation.
The system can automatically analyze and find potential victims by using big data, artificial intelligence and other technologies according to the numbers involved provided by public security organs, and send early warning messages to users at the first time through the short message port of 1238 1. The system does not involve users' personal information, and has deployed protection measures such as anti-attack, anti-leakage and anti-theft.
When the user receives the fraud warning message of 1238 1, it means that he is being infringed by online fraud. He should be vigilant, stop contacting the fraud number prompted by the message, stop contacting the fraudster or stop paying the funds in time, and effectively reduce the risk of being cheated. If in doubt, please call the public security organs at 1 10, 96 1 10 for consultation.
The entrance to the complaint platform of the Ministry of Industry and Information Technology is as follows:
You can call the hotline of the Ministry of Industry and Information Technology 1238 1 to complain.
To sum up, 1238 1 is a public service telephone platform that provides foreign-related government information services in the name of the Ministry of Industry and Information Technology.
legal ground
people's republic of china network security law
Article 34
Operators of key information infrastructure shall also perform the following security protection obligations:
1. Set up special safety management organization and safety management person in charge, and conduct safety background review for the person in charge and key positions.
2. Conduct network security education, technical training and skill assessment for employees on a regular basis.
3. Disaster recovery backup of important systems and databases.
4, formulate emergency plans for network security incidents, and conduct regular drills.
5. Other obligations stipulated by laws and administrative regulations.