Talking about the calling skills of freight forwarders.

I am engaged in foreign trade. Let me give you some advice. I hope I can help you. Let's work together! !

What's the purpose of your call? I think the probability of adding QQ is too low, unless someone who has just done foreign trade will tell you his QQ. Generally, as long as you have been doing foreign trade for a few months, who doesn't have one or twenty freight forwarders? I think the purpose of your call is: 1. Find out whether the customer is a foreign trade company or a factory. If it is a foreign trade company, there may be more express delivery or bulk cargo; If it is a factory, it may be more by sea or air. Of course, this is just the general situation. Second, let customers remember you. I don't know how many phone calls you make a day. I think it is better to dig a deep well than a hundred shallow wells. You'd better choose a few customers, write down their companies and contact information, and then go to their websites. Remember, after entering the web page, don't rush to find contact information, first find out what the customer is selling, which many freight forwarders ignore. Looking at the packaging and weight of the customer's products, combined with whether the customer is a factory or a trader, we can guess which way he takes to get more goods, and sometimes we can find out the main market of the customer. What's more, I sometimes ask some freight forwarders about their prices, and he always asks me if I am ordinary goods. In fact, as long as I go to our website, I know that we sell ordinary goods, and there is no ink or anything. After making this clear, you can find the customer's QQ or online contact tools on the website. You can say, "Mr. \ Ms. XX, I called you yesterday. I just read your website. Most of your goods are delivered by express, right? What is your main market? America? Europe? " It doesn't matter if you don't succeed once. We can talk later. If you can't find QQ on the website, go to Alibaba, search for their products, find the company and the corresponding person in charge, and chat with Want Want directly. Want Want must not send advertisements indiscriminately, as long as it is sent, it will be blacklisted. And remember not to use Want Want to send an advertisement similar to the following: "XXX has a discount in our special delivery, welcome to make an inquiry." "Our company is the first-class agent of DHL in Shenzhen", "Our company specializes in ink cartridges, ink and imitation cards, and the special price is favorable", "Our company has the special price of DHL FedEx UPS, followed by the quotations of major express companies at various stages". We don't even look at these things, sometimes it's annoying, or if you send too much, once a week, we'll just blacken them. You can say something like this: "Hello, I have a look at your website, and your goods are not very heavy. Do you want to get more express delivery? " "or:" I found that the main market in your is XX, and our company has an advantage in taking XX. 2 1KG only needs XX yuan /kg, and 5 1kg only needs XX yuan /KG. "Just quote a price or two, because the customer can't find you to pick up the goods right away. As long as the customer starts talking to you, you can get the information you want. Of course, once or twice is not enough. You should talk to customers from time to time to increase the "viscosity", but don't talk too much, because customers also have things to do. Also, don't advertise in the morning and don't chat with customers. There are only three hours in the whole morning, and customers need to reply to emails and update products. There is not enough time in the morning. You'd better choose in the afternoon. Although I have to do foreign trade with my customers in the afternoon, such a long afternoon is definitely free. And it is particularly easy to get sleepy around 3 pm. At this point, you will be happy to talk to your customers. One more thing to remember, don't talk too long. First, the customer has something to do and can't talk to you for too long; Even if you have nothing to do, it's not good for the boss to see you talking about QQ all the time. Hehe, a little advice, I hope it can help you.