Question 2: How to apply for a refund online? Poor and exasperating liar is still cheating here. The trick of a liar is actually easy to see through. Their phone numbers are blocked and can only be replaced by symbols (Biding uses the letter O instead of the number 0); The telephone numbers are all 057 1. If you look closely, you will find that the letter O is displayed instead of the number 0.3. Most of the answers claim to be enthusiastic netizens, but they are actually black-hearted liars. 4. Why didn't the other party give me a refund and return it through Alipay? Even if you pay by credit card, you only need one card number. Asking you to bring your bank card to the ATM machine is to trick everyone into transferring money to you! 5. Write a long speech to make yourself look upright and full of thieves and prostitutes. 6. This liar is ambitious, and the same deceptive article is actually applicable to almost all websites. It is really childless. I have seen the websites involved: Taobao, Paipai, JD.COM, Zhuo Yue, Letao, Wo Wo, Amazon, Red Kids, Shoushou, Fair, Dangdang, Meituan, etc. Sometimes these scammers don't even modify the minimum content, and the content is very arrogant. Finally, I wish these swindlers childless and reborn as beasts in the next life.
Question 3: How can Dangdang return the goods? What are the requirements? Hello, if there are any problems after receiving the goods, Dangdang will provide you with the service of "applying for a return within 7 days from the date of receipt, and applying for a replacement within 15 days". Please follow the following steps:
1. Please complete the "Receiving Feedback" in "My Dangdang"-"My Order" (this part can be omitted if the confirmation has been completed);
2. After receiving the feedback, click "Return Application"/"Exchange Application" after the corresponding order number in "My Order".
3. After entering the online return process, follow the prompts.
For self-operated goods, submit an application before 18:00, and we will reply to your processing results on the same day. Submit your application after 18:00, and we will reply your processing results before 12: 00 the next day. If it is a merchant's product, the merchant will give an audit opinion within 24 hours. Please click "My Dangdang-Order Management"-"My Return Application"
Tips: If the goods you receive are damaged or wrongly delivered, you need to upload photos of the damaged or wrongly delivered goods when submitting your application online, so that the staff can confirm and solve your problems in time.
Question 4: How to cancel the application for returning books online? Hello, please log in to your account on the computer, and click "My Dangdang-Self-service-Online Application/Query Return-Return Record" to see if you can complete the cancellation. If the cancellation is unsuccessful, it is recommended not to handle it when the courier arrives at home. Or return the goods directly without mailing, thank you for your consultation, thank you!
Question 5: How does Dangdang return the order? Hello, if you order self-operated goods from Dangdang, and the order status is waiting for approval, waiting for payment, being delivered and waiting for moving warehouse, you can directly go to "My Dangdang-My Order" to find the corresponding order number and click "Pat?" Button to cancel; If it is in other status or the goods you ordered belong to a merchant, please send the specific questions and order number to our customer service email [email protected] and we will solve them for you as soon as possible. Thank you!
Question 6: There is something wrong with the baby I bought on Dangdang. How can I tell him to return it? Hello, if there is a problem with the goods, Dangdang will provide you with the service of "applying for a return within 7 days from the date of receipt, and applying for a replacement within 15 days". Please follow the following steps:
1. Please complete "Receiving Feedback" in "My Dangdang"-"My Order";
2. After receiving the feedback, click "Return Application"/"Exchange Application" after the corresponding order number in "My Order".
3. After entering the online return process, follow the prompts.
When your return application is successfully submitted, you can click the order number to view the return application information on the order details page. After your application is successful, submit your application before 18:00 on the same day and reply on the same day; Submit the application after 18:00 on the same day and reply before 12 the next day. You need to be prompted. If you need to provide information, you can't handle it if it doesn't meet the requirements, we will contact you by phone. Please pay attention to the answer. You can also view the acceptance results in "My Dangdang-My Order"/"My Return Application". At the same time, you can also send the specific questions and order numbers to our customer service email [email protected], and we will solve them for you as soon as possible. Thank you!
Question 7: Can I return the wrong book bought on Dangdang? What is the process? You can apply for a refund online. When it passes, the courier will take your book away. Pay attention to give your shopping receipt to the courier. Generally speaking, Dangdang's return time is 7 days. I usually put this receipt away. As long as you receive the goods within the package, you don't need money. The courier will give you the money in person. No matter how you pay, this is the most convenient.
Question 8: How does Dangdang refund the mobile phone with its mobile phone? Dangdang can't return it, you can return it on the computer.
Question 9: Can I get a refund if I buy something online? General online shopping can apply for a return. Dangdang seems to return the goods within 7 days after receiving the goods. You can apply for a refund online, which is generally acceptable.