Murphy Shoe Federation promises that within 48 hours after the customer receives the goods (subject to the time of receipt), if Murphy Shoe Federation sells them, the goods and packaging will remain intact and the accessories will be complete. If the customer is not satisfied, we will provide unreasonable return service.
Returns will not be processed under the following circumstances:
Any goods not sold by Murphy Shoes Alliance will not be returned.
If it is caused by ground wear or other factors, it will not be returned.
Goods with damaged or lost outer packaging (don't stick adhesive tape on the shoe box) and missing accessories will not be returned.
Activity gifts, etc. , as well as the non-refundable goods indicated in the product description, will not be refunded.
Booking and replenishment are non-refundable.
Don't contact customer service, return it yourself, and don't return it.
It can only be returned once in a transaction.
If it exceeds 48 hours, it will not be returned.
Under the premise that the return is limited to the brand-new wear, any problems after wearing are not within our scope of return, that is to say, Murphy Shoes Association will not return any problems after wearing.
Special instructions
If it is a quality problem, the round-trip freight will be borne by Murphy Shoes Union.
If it is not a quality problem, the round-trip freight will be borne by the buyer.
Pictures and information are for reference only and do not belong to quality problems. Due to the chromatic aberration of shooting lighting and different monitors, there may be chromatic aberration between the product picture and the real thing, and everything is subject to the real thing.
Slight color difference, defects, workmanship and shoe box depreciation are not quality problems.
Return process
1. Submit an application for after-sales service.
Contact Murphy's after-sales customer service (QQ and WW) to reflect the return demand.
The customer service specialist will communicate with you.
Understand your after-sales service needs and arrange returns for you. And leave your Alipay or other bank account number.
3. Customers return goods
After the application is accepted and confirmed, please send the goods back in good packaging (do not stick the tape on the shoe box, otherwise it will not be returned). After receiving the return, we will provide you with the return service.