1688 The chat record with the merchant is missing.

What you want to ask is 1688 what should I do if the chat record with the merchant is missing?

1. Open and log in to the client of 1688.

2. Click Ali Want Want in the dialog box of this software, and the recent contacts will not be displayed on the chat record.

3. Click this page to open the friend whose chat history you want to view.

4. Click the "View Roaming Message Record" button at the lower right of this chat information page to view the chat information record.