2. Contact the welfare institution: If the account information is confirmed to be correct, but the payment has not yet arrived, please contact the Caritas welfare institution or the relevant responsible department as soon as possible to inquire about the payment.
3. Submit a complaint or appeal: If you still can't get a satisfactory solution after contacting the welfare institution, you can consider submitting a complaint or appeal to the relevant department or a third-party institution. For example, you can reflect problems to relevant departments such as consumer associations and China Banking Regulatory Commission, and seek their help and suggestions.
4. Keep relevant evidence: In the process of handling this matter, please be sure to keep relevant evidence, including bank account transaction records, welfare applications, audit records, etc. This evidence can help you prove your rights and interests, and be used for rights protection and legal proceedings when necessary.