Frequently asked questions and answering skills in workplace psychology. I also walk with you on the way to work. There are many problems worth pondering in the workplace, and the contacts in the workplace are accumulated bit by bit. Learning to learn from colleagues can save a lot of trouble. Have you learned the common questions and answering skills of workplace psychology?
Frequently asked questions and answering skills in workplace psychology 1 1 "I think too many things, and my mind is a mess every day." It's normal to think too much. You can often ask yourself, "Is this really important? Do I need to spend so much energy? " This kind of exercise will gradually sober you up.
2. "I'm worried about what others think of me." It is a good thing to evaluate and pay attention to what others think of you, but you don't have to spend too much energy on it.
3. "I get irritable easily and feel like a roller coaster." This doesn't mean that you have attention deficit disorder, you may just need to rest.
4. "I always lose sleep and think about the next day." Most people suffer from insomnia from time to time. Before going to bed, take some time to make a plan for tomorrow, so you don't have to lie in bed thinking.
5. "I worry about whether there is something wrong with my body when I have a headache." Pay attention to your physical feelings. This is normal, as long as you don't rush to the emergency room because of a little pain.
6. "I am extremely lacking in self-confidence and I am depressed every day." You don't have to worry about it. Maybe you are an excellent person. To build self-confidence, you just need to focus on everything you do.
Among many graduates with psychological problems, they can't bear setbacks. Choosing a negative escape way when encountering problems is the key to the psychological problems of graduates. Qing Xin Taiyuan Psychological Counseling Studio roughly divided them into four groups.
The first category is inferiority complex. After entering the workplace for the first time, such graduates will lack enough self-confidence because they think they are newcomers, and over time they will have inferiority complex. Xiao Wu is a typical example. He is taciturn in the company and is not good at communicating with people. Over time, his boss has a prejudice against him and often doesn't give him a good look. This caused a vicious circle, and finally Xiao Wu was afraid to go to work because of fear.
The second is anxiety. This kind of people want to do everything perfectly, but their level and ability can't meet the requirements due to lack of practical work experience. After several setbacks, it will cause anxiety and anxiety. Camry, who has consulted several times in Xinyuan Psychological Counseling Center, is this type. When she first entered the workplace, she was very demanding of herself, but after all, her ability was limited. After several business talks, Mei Jia had doubts about his ability to work.
The third category is the lost type. This type is more common among graduates. They have high expectations for their new jobs and environment. However, after entering the workplace, they found that the reality was not what they imagined, so they felt lost. Sun Xiao resigned after working for less than two months. Sun Xiao was very excited when he just learned that he was admitted to a well-known domestic enterprise, but after work, he found that the management system of this company was very harsh and the work intensity exceeded his imagination. In less than two months, he had a rebellious attitude towards his work and finally had to resign.
The fourth category is impetuous. Most graduates with impetuous psychological problems were born in better families. They have a sense of superiority and like to compare everything with others. Therefore, when you enter the workplace and see that everyone around you has been promoted and raised, but you can't do it for a while, you will feel jealous and finally fall into endless troubles.
Mao Huanhuan, a psychological counselor of Qingxin Taiyuan Psychological Counseling Studio, believes that it is not difficult to overcome the psychological problems common to these graduates. The key is to recognize yourself, recognize the reality, and learn to adjust yourself actively when encountering problems in daily life.
The simplest way of self-regulation is to talk to friends and relatives around you, and vent the depression in your heart to achieve the effect of psychological release. However, we should be careful in the choice of the object and the content of the talk, because a moment's talk can bring psychological decompression, but if the object is not chosen well, it may lay a hidden danger for future interpersonal communication.
Therefore, Mao Huan, a psychological counselor, suggested that it is best to find a professional psychological counselor to talk about the secrets buried for many years, suppress the inner dissatisfaction with some people and things, and vent the psychological burden on others.
On the one hand, psychological counselors can keep secrets for visitors, on the other hand, they can provide professional analysis and guidance according to the contents of their confidences. In addition, finding more hobbies in life is also a relatively simple and effective way to eliminate psychological problems, such as running, yoga, singing and so on. It can relieve and release your psychological stress to some extent.
1, Insider Effect-The Secret of Interview and Counter-interview
Advice from a psychologist
An interview is a performance. From this perspective, everyone's performance effect is the process of letting enterprises find their own people. This is the secret of interview and anti-interview.
Before the interview, you must know everything about the company and its leaders. If all your methods fail unfortunately, don't give up easily until the last minute. You can try to contact the biggest leader of the company and express your admiration for the company.
Of course, the big leader doesn't have time to deal with this small link of recruitment, so he will entrust it to the personnel department. At that time, after receiving the call from the leader, the personnel department didn't know what the relationship was between you and the leader, so it naturally took you as "one of our own".
2. Heracles effect-hating your leader will push you into a corner.
Advice from a psychologist
In the company, no matter what happens, no matter what kind of leader you are, you must remember an iron law, that is, if a person is against his leader, even if he is psychologically incompatible with his leader, then he will definitely be kicked out of the company.
Only when you know psychologically that leaders must be respected and have conflicts with them, can you put down the "hate bag", sincerely recognize the authoritative position of leaders, and understand that the original intention of leaders is not to make things difficult for themselves, so that you can work better and gain a foothold in the company.
Here, it is also worth mentioning that many people have such a question, that is, if the leader does not give you the treatment you want, what is the most correct way? If you still want what you want, you must restrain your inner dissatisfaction. No matter how much dissatisfaction you have in your heart, you should try to make a careless gesture in front of the leader and force yourself to work with a more positive attitude, so that you can have the last laugh.
Caterpillar Effect-Leaders Want You to Say No
Advice from a psychologist
When a person tries to please the leader like most people, he will inevitably lose the goodwill and trust of the leader. Because leaders see too much flattery, they will regard this person as a villain without real talent and learning.
No leader in charge of the company's development lives on the compliments of employees. What they need most is that when they are indecisive or make a wrong judgment, someone can stand up and give pertinent reference and advice.
Of course, if you have good ideas and ideas, you should say "no" to the leader and pay attention to your attitude, and it is best to use data and objective examples to help the leader make a correct analysis.
The psychological effect of waterfalls-put a sentry on your mouth
Advice from a psychologist
In the workplace, it is impossible for people not to talk. A cold and taciturn person can also make people feel boring, but it is important to pay attention to other people's psychology and put a whistle on your mouth when you speak.
Don't gossip behind people's backs. Gossip, like noise, affects people's work mood and your interpersonal relationship. The office is a place of right and wrong, and an unintentional word may lead to a right and wrong. Therefore, when talking about other people's topics in the office, we must pay attention to our own skills to avoid getting into trouble.
Also be careful not to be too emotional when communicating with anyone. You know, subjective speculation and loose talk often make things worse. If you can't control your emotions, you will feel unstable, and you can win people's hearts objectively. Objectivity here refers to respecting facts and reflecting objective reality realistically. We should pay attention to expressing according to occasions and objects.
Babe's Law-Watch out! Unconsciously, it has come out ... ...
Advice from a psychologist
Babel's law is often applied to personnel changes or organizational restructuring in business. Admittedly, the legal provisions do prohibit companies from firing employees at will, but companies or leaders have ways to get rid of people who are regarded as eyesores.
For example, first make large-scale personnel changes or layoffs in departments unrelated to these people, so that employees who are about to be fired can get used to this influence. Then point the finger at the people who want to be fired in the third or fourth personnel changes and layoffs. After the first shock, many people are numb to the subsequent shocks, and they will not have too much emotion when they leave their jobs, and even leave their jobs automatically because they are tired of the changes in the company.
Therefore, for individuals, although they don't have to tread on thin ice in their work, they must never blindly believe that as long as they sign a contract with the company, what kind of work attitude the leader can tolerate. What the world needs most is an excuse. When an employee spends an hour studying how to deal with the leader, the leader can spend a whole day studying how to fire the dissatisfied employee. So there is no doubt that the leader has enough ability to let a person he doesn't like go out unconsciously!
Brittan Donkey Effect —— The inside story of "mediocrity" becoming a leader
Advice from a psychologist
In the workplace, when many people complain about leadership, they will feel that their leadership ability is not strong, but the opportunity is good, or for some other reasons, so that their professional knowledge is not strong and they sit in a higher position than themselves.
Is that really the case? Many times, a leader has an unknown side. He doesn't need much professional knowledge, because he is not a professional technician. He is a man who knows how to make overall arrangements and decisions, and he is ultimately responsible for every decision he makes.
For example, there is a leader who has strong professional knowledge, but he has no idea in particular. He is afraid of taking responsibility when doing things, and he is more afraid of taking consequences than employees. When an employee asks anything, he will only say, "I'll reply to you when my superior instructs me." Such "talented" leaders will be more depressed than those who are mistaken for "mediocre".
In other words, as long as you dare to make a decision on one thing, you will exceed the discretion and courage of ordinary employees. Besides, for an individual, you can choose a company, but your boss is mobile, and you can't choose who your boss will be.
In the final analysis, the work of employees is for the benefit of the company, and it is also completely centered on the managers of the enterprise. You should know what the real role of leadership is and actively cooperate with it. Frankly speaking, your behavior needs to be explained to the leader, but if you can't understand the boss's decision for the time being, there is only one choice, and that is to remain in awe!
Hedgehog Rule-Never call your leader your brother.
Advice from a psychologist
Think about how passive your work will be if you get too close to the leader.
Even if you don't do anything that embarrasses and offends the leader, you should also think about other people's opinions-if you get too close and want to have dinner with the leader, what will others think; If you want to play golf with the leader, what will your colleagues think?
Everyone will think that this is the pressure of the leader to kiss up and be a 24-hour follower. Obviously, colleagues are discussing a topic, and I don't know what kind of effect it will have when it reaches the ears of leaders. Therefore, seeing the leader's "confidant", I naturally kept my mouth shut.
In this way, the leader's "confidant" is gradually "marginalized", especially when the leader releases a system that makes employees dissatisfied, everyone will take it out on this person. And the most dangerous thing is that leaders can leave their jobs at any time and continue to be leaders elsewhere. But the new leader is here. What about the former confidant?
Therefore, leadership is leadership. At all times, we must keep an absolute distance. For the relationship between leaders and employees, distance is for better protection and respect!
Conformity effect-a "small group" that makes the company uneasy
Advice from a psychologist
The danger of the office is that many times, even if a person is willing to follow the crowd and walk with others, if he really walks together, if his ability is mediocre, because the workplace is independent, he still can't get help when doing things. However, if this person's ability is superior, the admiration and appreciation he has will also make other people in the small group feel uncomfortable, which will naturally lead to secret slander and frame-up.
Maybe some readers want to ask, won't others be jealous if they don't join the small group? This is an open-ended answer. We can use an example to explain people's psychology. There are many excellent people in this world, but most people don't feel jealous when they see excellent people on TV or in newspapers.
However, the more people who seem to "hold a group", the more likely they are to have a comparison mentality. So at work, they should get used to being alone, because a person does not mean being isolated by others, and no one will think it is a very pitiful thing. Learn to enjoy your time and not depend on others or certain things or behaviors. Being alone can help you understand yourself objectively and correctly, and it is also a good way to form your own independent personality and develop your career.
Demolition effect-don't refuse the task you think is impossible.
Advice from a psychologist
Many difficulties are easily amplified in people's psychology. Moreover, leaders may take advantage of the "demolition effect" when assigning particularly arduous tasks, that is, the requirements seem high, but the psychological expectations are not high. Such a task is a task with little risk of responsibility.
In the face of this situation, if you habitually say "I can't", after a while he will think that you really can't, so simply don't assign you a task. On the contrary, if you finish the work first, even if you don't finish it well enough, you may not lose anything. If you can have "it's a little difficult for me to do this, but I'll try my best" and then devote yourself to solving the problem, there will be unexpected benefits.
Of course, if the task assigned by the leader finds that he can't complete it according to his current ability in the process of doing it, he should also communicate with the leader as soon as possible. Don't submit the answer with low completion on the last day, at least let the leader have time to change the implementation plan.
Bird cage effect-overtime is the reminiscent "bird cage"
Advice from a psychologist
If an employee stays in the office late every day, even on weekends. Maybe this employee thinks he is diligent, but he is not. Many leaders think that it is not the company's job for employees to talk on the computer in the office on weekends.
It's not good to give the boss the impression that you are using the company's resources to satisfy your selfish desires, which any company boss can't tolerate. Even if you work overtime, you should control it within a reasonable range. In the office, there is no single position. Everyone is a member of a team. If you work overtime, it proves that there is something wrong with your work arrangement.
Imagine this scene: all the lights in the office building of the whole company are turned off, except one window. Under the light, only one person works overtime silently in front of the computer-this person is either responsible for saving the company or an employee who doesn't know the overtime rules at all, but only works hard and has no credit.
Overtime is not the only way to be serious, and overtime is not necessarily one of the necessary conditions for professional attitude. In a well-managed company, the division of labor is very reasonable. If it is not subjective laziness, there will never be a situation where most employees can finish their work in 8 hours and another employee can't finish it after 8 hours.
So, don't let overtime become that nostalgic "birdcage". After work, give yourself a holiday!
Barnum Effect-Do you regard the ideal of leadership as your own?
Advice from a psychologist
If, at present, you don't have your own career plan, but pay too much attention to the company's ideals and the gossip of leaders, it is easy to forget your responsibilities and lose yourself because of vague goals.
Then, please remember that it is easy to lose sight of your own ideals if you take the ideals of leaders as your ideals. Instead of waiting for the enterprise to grow and develop, let your own growth add vitality to the development of the enterprise!
The Law of Watches-Who do you listen to?
Advice from a psychologist
At present, many companies regard this "multi-management" behavior as an office politics, although in this case, subordinates usually become the victims of politics. Therefore, when the "cows" issue several different task instructions, if they don't want to sacrifice themselves, they must first have such an attitude, that is, they must not make claims at will, otherwise the responsibility can only be borne by themselves. When "bulls" disagree, what subordinates do will offend one of them. Therefore, the only way to deal with it is to unify their opinions.
Secondly, in line with the attitude of being responsible for the work, starting from the specific situation of the actual work, give the necessary information and reminders to the superiors, tell the two leaders in private where the opinions of this leader and another leader are reasonable, and give their own suggestions on this issue in combination with their reasonable places, so that they can consider the actual situation and the opinions of the other party. Of course, here, we must pay attention to positive thinking. When facing multiple leaders, you can't escape. You should learn to look at problems in a mature and rational way, so as to help you be invincible in the "power struggle" of the company. To say the least, even if you resign because you can't solve this problem, what should you do if the same situation occurs in your new company?
The significance of positive thinking is to believe that the leader is not a fool, and the leader will not deliberately give a hard time to the employees, but he must and needs to put forward his own opinions to prove his existence. Therefore, it is the correct way to analyze reasonable suggestions carefully and communicate with each other.
Purple Genik effect-who can control their horses?
Advice from a psychologist
People in the workplace may not have smart minds, unique wrists, or even a glib tongue, but no matter what line of work you are engaged in, you should pay attention to one thing, that is, hold your breath and don't be too eager to get the inner answer, because when you are eager to draw the circle in your heart, your circle begins to go out of shape. In the workplace, the more urgent the problem, the more calm it is.
Especially in many cases, people's career development will encounter bottlenecks. If this bottleneck is not solved, it will not pave the way for the next success. Therefore, at this time, some people are very anxious and feel that they should quickly find the answer to their own development and get a better position and higher salary immediately.
But in fact, such an approach is too quick and quick. Due to the lack of understanding of the law of career development and the lack of understanding of the continuity, continuity and uninterrupted of career development, the newly established core competitiveness is lost. When most people reposition themselves, there will be some deviations and problems, such as vague positioning, unable to find a breakthrough point, or inadequate implementation, which will bring great obstacles to climbing higher goals. Under such circumstances, it is difficult for people to get benefits from their careers, and the time cost and psychological cost paid are also considerable.
The correct way is not to rush to answer yourself, calm down and analyze what advantages your ability has, and then combine this advantage with your professional ability. In this way, you are likely to find out your profound understanding of yourself and the real answer to whether this job is suitable for you. Long-term planning that suits your career is the real solution to the problem.
Conclusion:
We should always keep strong confidence in our own opinions, which is the king's temperament in the competition. Of course, it is not because of what you said that you can make the company profitable immediately and let the company go public immediately. The important thing is that the leaders choose you, not because you are really suitable, really talented, really understand the market and can make earth-shattering events, but because you make the leaders feel that you are suitable in their hearts.
Frequently asked questions and answering skills in workplace psychology II. I always feel that I am not good enough.
Although such people are smart and experienced, once they are promoted, they have no self-confidence and feel incompetent. In addition, they have no ambition to climb up, and always feel that their position is too high, maybe it is more appropriate to be one or two grades lower.
This self-destructive and self-limiting behavior is sometimes unconscious. But as the middle and senior managers of enterprises, this kind of unconscious behavior will make enterprises pay a great price.
Second, look at the world in black or white.
The world in this person's eyes is either black or white. They think that everything should be evaluated objectively like an exam with standard answers. They always feel that they are defending their beliefs and sticking to their principles. However, these principles may be completely ignored by others. As a result, they always fight alone and often lose the battle.
Third, the endless pursuit of Excellence.
This kind of person demands that he is a hero and strictly demands that others reach his level. At work, they require themselves and their subordinates to be "more, faster and better". The subordinates were dragged to exhaustion, jumped into the boat to survive, and stayed even more tired. As a result, the turnover rate is getting higher and higher, which has caused a burden to enterprises.
This kind of person is suitable for working independently. If he is in charge, he must hire a special person. When he asks too much of his subordinates, the "Commissioner" needs a bold reminder.
Fourth, avoid conflicts unconditionally.
Such people usually avoid conflicts at all costs. In fact, different opinions and conflicts can stimulate vitality and creativity. A supervisor who should defend his subordinates may be looked down upon by subordinates or other departments in order to avoid conflicts. In order to keep the peace, they suppressed their feelings. Therefore, they seriously lack the ability to face and solve conflicts. In the end, this inability to solve contradictions spread to marriage, parent-child, brotherhood and friendship.
Five, the earth to suppress opponents
Their words and deeds are tough and ruthless, just like bulldozers, they will level all those who get in the way, because they are too aggressive and don't know the skills of detours, which may hurt their careers.
Sixth, naturally like to attract attention.
This kind of person works tirelessly for an ideal. In a stable society or enterprise, they always express their position quickly and think that compromise is humiliation. If no one pays attention to them, they will intensify until someone pays attention.
Seven, overconfidence, eager for success.
Such people are overconfident and eager to succeed (in fact, they lack psychological certainty). They are unrealistic. When looking for a job, unless they are leading enterprises, they will not talk about it, otherwise they will start their own businesses. Most of them volunteered to take charge of work beyond their ability when they joined the enterprises of the National People's Congress. As a result, the task was not completed. Not only did he not stop swinging, but he wanted to make up for his previous commitments with higher achievements, and he became a general who often lost.
Eight, be difficult to "tie the rope"
They are typical pessimists, who like to worry too much. Before taking action, he will imagine all the negative results and feel anxious. As a supervisor, such people will procrastinate and stay put. Because I care too much about shame, I even worry that something will happen to my subordinate and embarrass him.
Nine, ignore empathy
Such people don't understand human nature at all, and it is difficult to understand emotions such as fear, love, anger, greed and pity. When they talk on the phone, they usually don't even say hello. They come straight to the point and lack the ability to care about each other. They want to exclude emotional factors from the decision-making process.
Ten, don't pretend to understand.
People who don't pretend to understand at work like to say, "These jobs are really boring." But what they really feel inside is: "I can't do any work well." They hope to succeed at a young age, but they don't like learning, asking for help or asking for advice, because they will be considered "incompetent", so they have to pretend to understand. Moreover, they demanded perfection but delayed it seriously, resulting in serious paralysis in their work.
Eleven, can't control his mouth.
Some people often don't know that some topics can be said publicly and some content can only be said privately. These people are usually good people, but in an enterprise that pays attention to organizational hierarchy, such a person who can't control his mouth will only ruin his career.
12. Am I going the right way?
This kind of person always feels that he has lost the direction of his career. "Am I going the right way?" They are always so suspicious. They feel that their role is dispensable, they can't keep up with others, and they have no sense of belonging. Eliminate emotional factors in the decision-making process.
We are busy living, but we are confused about why we live or who is in charge of our lives.