1. On-board service: provide flight information and provide timely and accurate information for passengers. At the same time, it is responsible for the preparation and recycling of airplane meals and drinks to ensure that the dietary needs of passengers are met during the flight. In addition, newspapers and magazines should be provided and recycled, and duty-free goods should be sold. For passengers' personal entertainment system, flight attendants also need to set up and adjust.
2. In-plane cleaning: The flight attendants are responsible for the garbage collection of passengers and keep the environment inside the plane clean. If passengers vomit, they need to be cleaned in time. On long-distance lines, it is also necessary to replace the trash can in the bathroom and clean the washstand.
3. Flight safety business: During the flight, flight attendants need to carry out various safety inspections, including fire prevention, escape, emergency landing, robbery prevention, medical rescue, drug prevention, knife and gun prevention, self-defense and arrest. After the engine room door is closed, it must be confirmed that the emergency exit is closed. When the plane takes off and lands, it is necessary to confirm safety in the cockpit. In addition, passengers should be introduced to the use of escape equipment and managed.
4. Special passenger service: Flight attendants also need to provide special services for infants, pregnant women, disabled passengers, elderly passengers and restricted passengers to meet their special needs.
5. Medical aid: During the flight, if passengers have an emergency, flight attendants need to provide simple medical aid on board. Meanwhile, in case of emergency, emergency measures should be taken to help passengers evacuate safely.
6. Station service: Before arriving at the station, the flight attendants should forecast the name of the station and the location and name of vehicles to transfer to other lines in advance. After the vehicle arrives at the station, send a farewell speech to help passengers in trouble get off. After arriving at the station, check the service facilities in the car, clean the sundries and bags on the seats, and tidy up the curtains and seats.
Generally speaking, the flight attendance of domestic flights is very heavy and complicated, and it is necessary to strictly abide by various norms and operating procedures to ensure the safety, comfort and pleasure of passengers' journey.