You can also choose manual customer service. After opening Huawei's mobile phone to enter the system, select the service application in the mobile phone to enter. After entering the service application main interface, select the online customer service icon. After clicking, the interface will jump to the intelligent customer service interface. We will enter the following labor service, and then click to jump to labor service.
Click, and then manually answer the customer service. We can swipe left and right to choose the online customer service that needs consultation. Click to enter the customer service interface and select the consulting service type at the top. After selection, the page will show whether anyone is waiting. At this time, you can access online customer service by waiting in line for consultation. After the customer service is connected, enter a question and submit it, and you can have a one-on-one real-time conversation with the customer service.
Huawei is the world's leading provider of ICT (information and communication) infrastructure and intelligent terminals. It is committed to bringing the digital world to everyone, every family and every organization, and building an intelligent world with the Internet of Everything. We provide customers with competitive, safe and reliable products, solutions and services in the fields of communication networks, IT, intelligent terminals and cloud services.
Open cooperation with ecological partners, constantly create value for customers, release personal potential, enrich family life and stimulate organizational innovation. Huawei insists on continuous innovation around customer needs, increases investment in basic research, accumulates wealth and promotes world progress.
The above contents refer to Huawei's official service-contact us.