Only with the consent of the buyer can the enterprise obtain certain benefits. Therefore, we can't lack indispensable production and sales technology and technology to ensure product quality, so as to create a management system that meets customer's product quality requirements correctly and economically.
It is necessary to explore more effective new methods to solve various problems in work. This kind of activity is called quality management, which emphasizes "quality management about manufacturing". As mentioned above, transactional work also has many similarities.
Extended data:
Quality management can reduce the quality cost from 20% to 2.5%. Quality cost includes prevention cost, evaluation cost, internal cost and external cost. Through quality management activities, although the preventive expenditure is increased, the internal and external expenditure of appraisal costs such as testing and related fault improvement can be reduced, that is, the reliability of products should be designed at the design stage, which is beneficial to enterprise operation.
TQM (total quality management) carries out quality management from the whole process of enterprise business, which was invented by Deming, an American quality management master. Quality control controls the manufacturing process of products through professional technology and management technology, so as to realize the inherent characteristics of products and meet the quality requirements (such as applicability and safety) put forward by customers and laws and regulations.
Baidu encyclopedia-quality management