2. Conduct independent industry research, case analysis and benchmarking research according to the project requirements;
3. Conduct internal interviews and research according to customer needs, participate in consulting scheme design, and write project reports;
4. Assist customers to promote the implementation of the consulting scheme.
Question 2: What does a consultant do? A consultant is to provide consulting services for all kinds of people. Simply put, it's someone else's pocket. Please give him advice. The requirements for consultants are: a, rich experience, extensive knowledge, strong logical thinking ability and excellent language expression ability-definitely not just sales knowledge; B, ask him (her) to have a strong affinity and treat people with enthusiasm.
Question 3: What is the business consulting profession? In fact, most consulting companies in the general sense refer to enterprise management consulting. Old brands such as McKinsey, BCG, Bain, ATK, Booz Allen, etc. In China, it is mainly Xinhua Xin, Hejun and Peking University. You can go to their website to see what's going on. Generally speaking, such consulting companies will be divided into industries and business scope, such as fast-moving consumer goods and other specific industries, or financial consulting, human resources consulting and other specific industries. Their clients are large and small enterprises, which mainly provide one or more consultations on finance, human resources, marketing, strategic planning and organizational structure. , depending on the size of the customer's enterprise.
Question 4: What is a consultant? As a consultant's knowledge, it can be expressed as two levels: the first level: ① determining the work content in the opposite order: not assuming what we do, but determining our value; Instead, we should first think about the essential needs of customers, and then determine how we should treat this demand. The work content is determined by the customer value, so it is natural to have a big picture in your mind when consulting. It seems simple, but it is not easy. Many mistakes are caused in this way. 2 know how to get into the role: it doesn't matter to the people you care about; Take root organically in the organizational structure. Here are two secrets! Easy to understand, not easy to do. In interpersonal communication, we are in the position of help (not criticism or competition), but also help and assistance (because of our appearance, their original concerns will be digested because of our existence, and they will look at us). Pay attention to understand my explanation in brackets. Secondly, it should be an organic part of the structure. That is, the existence of consultants makes the relationship between the parts of the original structure stronger and more efficient. Therefore, it not only helps some parts, but also strengthens the connection between them. Metaphorically, this is a benign chemical reaction, not a physical action. The second level: ① Grasp the reality and break through the framework of tools. A consultant is an expert's job, it's no big deal, so the toolbox is very important. But to be a first-class consultant, you must understand tools with Zen thinking and more essential insight, beyond the instrumental meaning of tools. Thoroughly understand the tools of various functions, organizations, strategies and leaders, see through the reality behind the tools and connect them into a whole. For example, there is no marketing without sales, no marketing without strategy, no marketing strategy without financial budget, and no marketing planning without organizational ability. At the same time, the internal functions of the organization must be placed in the industry, market, specific competitive background and economic and political environment in order to accurately grasp. ② Look at the organization from the perspective of culture and reality. You can't understand an organization with abstract frameworks and tools. The relationship between tools and objects should be made clear, and Wang Ming's mistake should not be made. Tools help to understand the organization, and understanding the organization does not necessarily require tools. An expert who understands phenomena should not only be able to conceptualize phenomena, but also be able to simplify them into situational thinking. This balance is the difference between a master and a mediocrity. ③ Grasp the original meaning of change. To understand and promote change, first of all, there is some wisdom: first, the specific content and function of internal and external factors (this is very useful knowledge, but too few people understand it); Second, grasp the basic contradictions in the evolution of things. Or the natural driving force of change. Third, change is generally completed in the process of seeking profits, rather than an independent operation. In terms of means, it is called "goodness is like water", and the viewpoint in "Into the Fetal Sutra" is the grasp of the third edge. With the homework, it naturally changed like cooking small fresh vegetables. Grasping the third side is to handle the profit and operation mode.
Question 5: What does a consultant do? What are the better consulting companies? Consultants provide consulting services for all kinds of people. Simply put, it's someone else's pocket. Please give him advice. The requirements for consultants are: a, rich experience, extensive knowledge, strong logical thinking ability and excellent language expression ability-definitely not just sales knowledge; B, ask him (her) to have a strong affinity and treat people with enthusiasm.
Simply put, it is the brain trust of the enterprise, and the solution to the management problem of the enterprise is like this. There are many consulting organizations in China. Because all my activities are in the south, I am familiar with the management institutions in the south. At present, in the southern region, the better consulting institution is CUHK Consulting, which is also the largest in the south. I have a college background, a business model and many well-known cooperative customers.
Question 6: What does a consulting supervisor do? As the name implies, it is to help customers solve doubts, give ideas and find ways. In addition, helping the company to promote services and products may also bring a small team and an apprentice.
Question 7: What kind of consultant is a good consultant? As a high IQ industry, consulting industry attaches great importance to the quality and ability of consultants. Consultants must have a high level of professional knowledge, rich practical experience, communication and written and oral expression skills, strong ability to collect information and consult documents, and the ability to accurately analyze and judge problems. Therefore, the profession of consultant requires employees to have good comprehensive quality and ability. The quality of consultants is generally reflected in the following aspects: 1. Knowledge composition and practical experience consultants should have received higher education, generally professional management education, or have a certain professional knowledge, and also have certain interest and research in other disciplines. The ideal consultant must have at least a bachelor's degree or above. Of course, besides extensive knowledge, it is equally important to have rich practical experience, which can be practical experience in a certain field of professional management, such as management experience in large enterprises or consulting experience in related fields. The combination of knowledge and experience can help consultants diagnose and analyze the problems existing in enterprises quickly and accurately when consulting projects, and put forward the optimal solutions that meet the actual needs of enterprises. 2. Skill level This skill is reflected in the actual working ability reflected in the project consultation process, including the ability to analyze and solve problems in depth; Ability to think independently and judge problems quickly; Good at communication, have the ability to communicate with others; Ability of written and oral expression; It is also an organizational management ability with the role of enterprise manager. Through high-pressure and high-intensity consulting practice, consultants can get high-intensity exercise from the project and their ability can be improved rapidly. Mature consultants generally have the qualities and abilities of senior managers in large enterprises. 3. Mental outlook and character cultivation This is a potential quality requirement for consultants, including their character and professional reputation, and it is also a concrete manifestation of professional ethics. Consultants should not only establish personal credibility with knowledge, skills and practical experience, but also embody personal personality charm everywhere. Honesty, enterprising spirit, self-confidence and teamwork spirit, creativity and sense of responsibility, strong will and perseverance all reflect the personal character and charm of consultants. Consultants are professionals who use professional knowledge and skills to provide customers with intellectual paid services, and are experts in solving practical problems in the production and operation of enterprises. This involves a wide range of professional knowledge, and they are especially good at conducting independent and impartial research on a certain problem and finally solving the problem properly. The value of consultants lies in their own training and accumulated experience in the project process, and the skills of consultants are reflected in the following aspects: 1. Diagnostic ability diagnosis is the first link of consulting work. Whether it is to improve the quality of an enterprise, improve the efficiency of a project, or solve a complex social problem, the first step of consultation is always to diagnose the historical development and current situation. Accurate diagnosis is the beginning of effective problem solving, and good diagnostic ability is mainly manifested in the following three aspects: (1) customer justice. You can't be partial to listening and believing, but you should think independently. (2) Strong curiosity. A large number of customer problems are generally covered by superficial phenomena, which requires the ability to explore the essence through the surface. (3) Concept and technical analysis. Establish an analysis model through some key data. 2. Technical ability is the ability to solve problems. Consultants can successfully complete the following tasks in project consultation: (1) Define tasks. (2) Problems to be studied and solved in consultation. (3) Investigate some necessary conditions around the problem. (4) Collect, analyze and interpret data and documents related to the problem. (5) Diagnose the problem and find out the problem. (6) Make a plan (7) Provide alternative plans, select comparison plans, and select the best one with alternative plans. (8) Design exception handling methods for special situations. (9) Estimate the available resources (10) and predict the details and meanings of solving these problems (1 1). Who will decide in the process of solving the problems? How come? When will it be done? The process of solving problems will involve the ability of innovation, so consultants often break through the old thinking mode and often produce new ideas and put forward new ideas. They should learn to draw inferences from others, comprehensively use their professional knowledge and skills, and serve customers more effectively. 3. Communication ability Communication ability refers to the ability to convey information, as well as the ability to deal with customers and effectively contact. There are many forms of communication skills: (1) interpersonal skills (contacts) interpersonal >>
Question 8: Who knows what an ERP consultant is? The road to the growth of consultants
The growth of implementation consultants needs to be accumulated, which is difficult to achieve quickly, and needs to be constantly improved and improved in setbacks and failures.
Here are some suggestions. I hope it will be introduced to ladies and gentlemen who are concerned about this profession to discuss together.
1, a certain technical basis.
As a software implementation consultant, you have to know your products. Of course, you can have a general understanding, you don't have to be as proficient as a technical engineer. You should be able to answer most of the questions raised by customers, so you need to pay attention to the comprehensiveness and comprehensiveness of your knowledge-emphasizing breadth rather than depth. Of course, if your depth is good enough, it will be more advantageous. It doesn't matter if you don't go deep enough and often can't answer customers' questions. The key is to leave buffer space. You should know where you should get help and support. An excellent implementation consultant should know how to arrange resources.
The following are the technologies that I think an implementation consultant should master:
(1)ERP software itself, such as one or some modules in SAP, Oracle, UFIDA and Kingdee.
(2) System management knowledge, including WINDOWS 2000 and WINXP.
(3) Database knowledge, including SQL2000, ORACLE, DB2, etc. And SQL skills. Subdivision can be the use of query analyzer, the operation of data table, the basic skills of report and so on.
(4) Network knowledge.
(5) Certain hardware knowledge.
2. Industry knowledge.
Industry knowledge is vast, and no one can master it all. Grasp your own position, you should know what all products have, but you should choose a direction and become an expert in this field. We should be broad-minded and have our own expertise.
Don't be greedy, just know the framework of many things and know how to search and find them quickly when using them. Time and energy are extremely limited, and some things are to be given up.
3. Management knowledge and project management knowledge.
Should have rich management knowledge. To maintain a good relationship with customers, we must have a good sense of service. Customer management is the best resource in project promotion, so we must gain their full trust and cooperation. If you don't know management knowledge, you can't convince and accept customers. The reason why software needs implementation consultants is that implementation consultants can make it alive through resource scheduling. No product is perfect, but a conscientious and excellent implementation consultant can make up for the shortcomings of the product itself. There are all kinds of management knowledge on the internet, only depending on the individual's absorption ability. Another good way to learn is account managers, whose management experience is more effective. So in the process of project implementation, you can actually learn a lot of management knowledge. This is also one of the temptations and charms of this job.
As an implementation consultant, project management is very important. It is necessary to master basic project management knowledge and common project management software tools. If you are a technical engineer, it is important to change your mind. The implementation consultant does not work for the customer, but guides the customer to do things. So although you can't solve a simple problem in the hands of customers, you can't help but worry. If you want to do it for you, please control yourself. Keep in mind the positioning of the implementation consultant and don't confuse it. Facts have proved that this is a bottleneck for many engineers who are used to technical services to transform into implementation consultants. As an implementation consultant, your major is just reflected in "project management". For the knowledge of project management, you can make full use of the Internet and search with Baidu and Google. Then, don't be impetuous, feel it with your heart.
4. English level.
Most important ERP systems such as SAP are developed by westerners, and the relevant materials, especially the latest materials, are basically in English. If English is not good, it is really boring. Moreover, most companies that use SAP are multinational companies, and consultants themselves pay great attention to communication. Therefore, a good English level is absolutely necessary.
You should have a clean and professional instrument.
You know, consultation is basically a service job, which must be recognized by the parties concerned and must make people like to get along with you. Unclean people are not suitable for implementation consultants. Your temperament and demeanor, whether you can conquer your customers, make them accept you and trust you, are the key to the smooth progress of the project. Some customers said that if you don't accept the consultant itself, it will be difficult to accept everything brought by the consultant. Except for looks, temperament, and conversation. Politeness, clarity and expressiveness are the basis of good communication. ......& gt& gt
Question 9: What's the difference between consulting and consulting? Consultants are appointed or hired and have a fixed income. Consultation is not fixed. You can consult here or in other places, and the consultation fee is decided through temporary consultation.
Question 10: How to become an excellent management consultant Consulting and investment banking are recognized as two high-income industries, and many students from famous schools are crowded every year. Unfortunately, there are no consulting majors or related professional skills training courses in domestic business schools. At present, almost all the top companies in these two industries are dominated by famous students. With the collapse of international investment banks in the financial tsunami, consulting has shown a leading trend in occupying high-end workplaces. Why is it not a particularly large consulting industry, but in many countries, consulting institutions are always among the best among the most popular employment institutions for college students? In the view of Sunshine Oriental, where there is decision-making, there is consultation. The only difference is whether the consultant is hired or trained internally. There have been great decision makers and many great consultants since ancient times. The role of consultant was once praised as the role of doctor, but the medical level of doctors in different realms is also different. The story of Bian Que's three brothers' therapeutic realm has become a story talked about by people in the consulting field, so as to flaunt that they are the kind of consultants. Many college students often ask, what kind of people are suitable for consulting, and what basic qualities or abilities are needed for consulting? Let me first talk about who is not suitable for counseling. First, self-righteous, vain people are not suitable for counseling. Second, people with too little knowledge are not suitable for consulting (especially those with a wide range of knowledge outside the major). People whose way of thinking and knowledge structure are not open enough are not suitable for accepting new knowledge. People who only imagine and talk without action are not suitable for counseling. We can see that many excellent consultants don't come from a specific major in business school, and they don't need to have personal experience in a certain industry. For example, top consulting companies such as McKinsey and Mo Park Jung Su often recruit many graduates majoring in biology or electronics from Peking University and Tsinghua to engage in consulting work, which is totally irrelevant. So what kind of person is suitable for consulting work? First, people who love to think about details and study. This is about personality. In fact, our life is full of people who act and make decisions by intuition, especially the managers of enterprises. They can do many things, even great things, but consultants can tell the reason, process, structure and result of anything they do and enjoy it. Their structured thinking and execution ability have become habits and even formed professional beliefs. Second, the brain and practical ability * * *. Many people are full of knowledge, but few have methodology and practical tools. Take Sunshine Zhengdong Management Consulting Company, where the author works, for example, there are many business master students who seriously lack basic problem-solving methodology and executive thinking during the interview process. So they can often make some fixed and general statements, but they are all dogmatic. What management must be mandatory and flexible is always on their lips. What's more, they pretend to be famous schools, and their views are becoming more and more firm, which often makes many senior consultants laugh and cry. It is difficult for these young master graduates to put forward diagnosis and countermeasures for specific problems, and if there is hands-on instrumentalism, the problems will become controllable nails that can be pulled out one by one. An excellent consultant should learn to have the ability to pierce the sky with a needle. Third, people who have both oral and written expression skills. Sunshine Zhengdong Management Consulting Company has always believed that speaking and writing are the two core skills of consultants, and they are indispensable. Usually, we will meet many people who are good at expressing themselves, but few people can prove that they are knowledgeable in written language. In fact, any knowledge, content, information, model and viewpoint we are familiar with need to be presented in professional texts and organized into a systematic thinking system, which can be used to convince other managers or customers in communication, so the final result of consultation is always expressed and tested in written and oral ways. We must bear in mind that written and oral expression skills are the basic tool abilities of consultants. I don't have this, and basically I can't even get into the consultation door. Four, interdisciplinary knowledge or multi-knowledge application ability. As we said before, consultants can come from any discipline and major, and they are not limited to any discipline and major. Sometimes even non-business college graduates have their own unique thinking advantages when solving problems that are not limited by majors. Because consultants are not faced with solving professional problems in a specific subject, they can often solve a comprehensive practical problem with the help of all available subject knowledge, content information and vocational skills. The solution has no portal view, no distinction between science and backwardness, no distinction between good and bad ... >>