12338 is a public service hotline for women's rights protection, which mainly provides legal, marriage, family and psychological counseling for women and children, and accepts complaints about women and children's infringement cases. On weekdays, full-time staff will be arranged to answer the hotline service, and at the same time, the system of lawyers on duty every Wednesday afternoon, leaders of the Municipal Women's Federation on the morning of 15 every month, and psychological counselors making appointments at any time will be introduced to help women, children and their families provide legal services and effectively safeguard the legitimate rights and interests of women and children. This service is purely public welfare and does not require any fees.
The main tasks of the All-China Women's Federation are:
According to the central task of the party, according to the Constitution of the All-China Women's Federation and the resolutions of the Women's Congress, guide women's federations at all levels to carry out women's and children's work; Contact team members and give business guidance. Investigate and study the situation and problems of women and children all over the country, reflect them to the party and government in time, and make suggestions.
Guide and promote rural women's "double learning and double competition" activities and urban women's "women's meritorious deeds" activities. Organize and mobilize women to participate in reform, opening up and socialist modernization. Guide the propaganda and public opinion work of local women's federations at all levels. Educate and guide women, carry out women's vocational and technical training and multi-level training for women cadres, comprehensively improve women's quality and promote the growth of women talents.