Part I: Model of Doctor's Work Plan and Personal Development Plan Part I: Political and ideological aspects
In the work, always adhere to the patient as the center, quality as the core, treat patients as relatives, and serve patients wholeheartedly. Establish the concept of practicing medicine in good faith and taking patients as the center, all general practitioners consciously resist unhealthy trends, conscientiously implement democratic centralism, hold scientific affairs meetings on time, and strengthen employees' democratic participation in department management. The main work is as follows.
1, effectively solve the problem of expensive medical treatment: it is the responsibility and obligation of every doctor to reduce medical expenses, reduce the economic burden of patients and use drugs rationally. By strengthening the management of departments, the proportion of drugs decreased obviously, which had a great impact in our hospital, which really benefited patients and reduced their economic burden. Compared with last year, the proportion of drugs continued to decline, and now it has reached 37.8%, which is lower than the proportion of 40% in hospitals. Strict implementation of "one-day settlement" system has increased the transparency of medical expenses.
2. Strengthen the service concept of patient-centered and quality-centered: To do this, we must work hard to improve the level of medical technology and service attitude, work sincerely and earnestly, exchange ideas carefully and patiently, make friends with patients, and make positive publicity for us with patients' mouths. The patient information feedback system is adopted to communicate with discharged patients in time, so that the number of patients coming here to see a doctor is gradually increasing.
In the current increasingly fierce competition in the medical market, it is necessary to strengthen situational education for department members, enhance employees' awareness of crisis, competition and responsibility, and establish a new concept of facing the society, patients, actively looking for markets and patients. Put all the patient-centered ideas through the whole process of all the work in the department. Stimulate the positive spirit of department members and enhance the cohesion of the department. Cultivate the spirit of departments and establish the overall image of medical workers, that is, the image of angels in white with first-class service, exquisite technology, dedication and civilized service.
3. Rational drug use, reasonable fees, and effectively reduce the economic burden of patients: Rational drug use is not only manifested in symptomatic drug use, but also in rational drug use. We should not only strengthen the study of all kinds of knowledge about drugs, especially the study of side effects, but also communicate with pharmaceutical experts frequently to truly use drugs rationally. Under the premise of not affecting the treatment effect of patients, it is also the direction of our general surgery efforts to provide medical services with the least cost. Strictly implement the one-day settlement system, patiently and meticulously explain the problems raised by patients, so that patients can clearly see the doctor and clearly spend money.
4. Opening the website of general surgery of the Fourth People's Hospital of Changsha: In order to increase the transparency of the department, our department established the website of general surgery of the Fourth People's Hospital of Changsha at its own expense, which was widely publicized, so that patients had already known about the department and their own diseases before coming to the hospital, and achieved certain results.
5. In the form of all departments, strengthen the management of departments, manage departments with various systems, and strengthen the implementation of the three-level rounds system. The implementation of all systems has been recorded, and good results have been achieved in the review of the Director's Manual.
The second part: model essay on doctoral work plan and personal development plan 1, ideological aspect.
I can strictly abide by the rules and regulations of the hospital and actively participate in various activities organized by the hospital. The work attitude is practical and serious, and some medical hidden dangers or medical liability accidents are also avoided. In many activities, such as hospitals without red envelopes, three good and one satisfaction, 5s management, grade hospitals, municipal key universities, etc., we can strictly implement various rules and regulations in the creation activities, starting from ourselves and starting from small things, and truly have good professional ethics and professionalism. This year, I became a party activist in the hospital, trying to be close to the party organization in thought and action.
Step 2 work
I can strictly implement the rules and regulations of the department, and achieve sixteen core systems, such as the first diagnosis responsibility system, the three-level rounds system, the discussion system for difficult and critical cases, and the preoperative discussion system. Keep records of various meetings and accounts of the department; Do a good job in ward, outpatient and emergency work arrangement and in-hospital consultation; Do a good job in the quality and operation of medical records; Assist the director to handle departmental affairs.
3. Commercial aspects
I can seriously study medical theoretical knowledge, combine theory with clinic, and constantly improve my professional level from the aspects of disease diagnosis, treatment and perioperative patient treatment. In one year, 98 patients were treated and 256 patients participated in the operation. Before, during and after the operation, every pass was strictly controlled, and no medical disputes and accidents occurred.
Part III: Doctor's work plan and personal development plan model 1. Insist on learning and training.
Strengthen the construction of employees' own quality team and improve management level. Be merciless and do all the work well.
(1) In view of the importance of responsible customer service department, we should not only undertake the management of responsible medical guidance. It is also necessary to manage the consultation center well, so new employees should be trained in the department for half a month in addition to completing the tasks assigned by the hospital. Familiar with employee handbook, employee training materials, rules and regulations of departments and posts, confidentiality system, etc. Only by passing the exam can you officially take up your post.
(2) Make a training plan and conduct a series of skills training for employees on a regular basis. The time deployment is as follows:
1 month: all the staff in the customer service department are tested, and all the staff are required to master and remember the situation of various departments in the hospital and the situation of outpatient experts and doctors.
February: Strengthen the service concept of the staff of the customer service center, learn to "serve with heart, care with love" to achieve wonderful service, and raise the service of our hospital to a new height! Learn "communication skills with customers" to strengthen the communication ability between employees and patients.
March and April: Strengthen marketing management for team members of departments and give lectures on "Hospital Internal Marketing". Let customer service personnel deepen their understanding of the basic concepts of marketing. Then hold a "seminar on marketing practical skills" to let customer service staff use marketing skills better and more correctly.
May and June: Conduct etiquette training and etiquette test for the players. Give correct guidance to employees' words and deeds, and establish a good brand image of the hospital.
Second, under the leadership of the hospital, do a good job assigned by superiors to ensure that there are no major disputes and accidents throughout the year and reduce the occurrence of complaints.
(1) Do a good job in customer return visits, understand customer needs, constantly improve our work, and do every detail to meet and satisfy customer needs and growth. Please strengthen the communication between the planning department and the consultation center.
(2) Do a good job in the coordination of outpatient departments, communicate with doctors more, reduce contradictions and conflicts between departments, and be kind. Grow together.
(3) Do a good job in communication with inpatients, reduce patients' misunderstanding of medical staff, reduce the occurrence of complaints, and strive to do better hospital services!
(4) According to the physical quality of employees, hospital leaders can be required to conduct military training for all employees in three steps: standing at attention, resting, stopping rotation, standing across, squatting and saluting. Please ask the hospital security department for training.
This year is coming to an end, and we will greet the new year with confidence. The new year means new opportunities and challenges. Today's flowers are better than in the past, and it is expected that tomorrow's flowers will be redder. Our department firmly believes that under the wise decision-making and operation of hospital leaders, the hospital's tomorrow will be better!
Chapter IV: Doctor's Work Plan and Personal Development Plan Model As a surgeon, with the attitude of serving patients and being responsible for the hospital, the following work plan is made for the next medical work:
First, the overall goal
Accelerate the introduction and training of talents and do a good job in the echelon construction of professional and technical talents.
Focus on professional and technical personnel, and strengthen the construction and training of talents at different levels. It is planned to introduce _ residents during the year and go out for training and further study in the province on a regular basis. Based on the continuous development of traditional surgery such as integrated traditional Chinese and western medicine, a series of minimally invasive surgery and innovative treatment of common diseases are carried out. Strive to reach the domestic advanced level.
Second, the specific plan
(1) Apply for equipment procurement
Apply for bidding to buy advanced and popular instruments in this industry: therapeutic instruments during the year. At present, the development of surgery tends to minimally invasive and intravascular technology, and the above medical equipment has gradually become the most necessary and basic facility for surgery.
(B) striving for characteristic departments
In terms of personnel, technology and equipment. We will increase the investment in surgery, gradually establish high-quality professionals and further develop characteristic treatment techniques on the basis of the original surgery. There are mainly the following new businesses: surgery, surgery, special treatment of diseases with therapeutic instruments, etc.
Special emphasis is placed on the establishment of characteristic diagnosis and treatment: comprehensive treatment for a certain type of disease, so as to retain all patients in a certain aspect and serve them better. For example, a series of treatments for various diseases can be systematically treated, so that patients with such diseases can stay in our hospital after seeing a doctor and make their treatment satisfactory.
(3) Pay attention to medical ethics and political discipline.
After busy work, we should always keep a clear head, usually pay attention to political theory study and read more excellent books.
(4) Actively expand enrollment channels and explore the medical market.
Under the existing conditions, we should actively find ways to expand the number of patients admitted, and make time to set up professional clinics when there are few professionals. Although there are not many outpatient clinics at present, there are many. Outpatient service is an entrance, so we should stick to it and attract patients to the threshold with a high sense of responsibility. There is also to strengthen cooperation with the hospital's external liaison offices and other departments, strive to use their spare time to go out and take the initiative to serve patients and expand their influence, such as cooperating with district-level and community hospitals to take the initiative to visit patients or help them cultivate specialist strength. Then, according to the forefront of the development of medical technology in this region, we will implement the specialty construction plan, take advantage of the current cooperative medical care, publicize the characteristics of departments in various ways, improve the number and quality of patients, and strive to increase the income of departments by _ _% every year on the basis of doubling in the first year to further improve the comprehensive strength of departments.
Chapter V: Doctor's Work Plan and Personal Development Plan Model essay In order to strengthen the construction of medical ethics in hospitals, we will continue to carry out the activities of "three good and one satisfaction", the overall goal of departmental responsibility system and pharmaceutical development, accelerate the pace of discipline construction and personnel training, strengthen the intensity and depth of drug quality management, deepen reform and innovation on the basis of last year's achievements, and set new practical goals. The work plan is formulated as follows:
First, seriously implement the relevant systems of pharmaceutical affairs management.
According to the results of drug selection by the Pharmaceutical Affairs Management and Drug Treatment Committee of our hospital, the list of essential drugs in our hospital is formulated to ensure the supply of drugs in the list and ensure the demand for clinical drugs. Carry out the daily work of the Pharmaceutical Affairs Committee, collect clinical medication opinions and new drug applications, do a good job in the adverse reactions and clinical feedback of the early approval and late application of new drugs, meet the needs of clinical medication, and ensure the safety of people's medication. Strengthen the monitoring of adverse reactions. Strengthen cooperation with various departments, actively collect and find adverse drug reactions, and give timely feedback to provide reference for clinical medication.
Second, improve the work efficiency evaluation system.
Formulate the professional efficiency assessment system of pharmaceutical machinery department, refine the assessment indicators, adhere to the implementation of comprehensive quality assessment, strictly implement various systems and assessment standards, implement flexible working system, rectify labor discipline, and make the work standardized, procedural and standardized.
Strengthen drug management to ensure clinical medication. Strengthen the management of drug reserves, conduct spot checks on the department's work flow and the quality of each post on a regular basis every month, urge the department staff to seriously implement various management systems, strengthen drug quality management, conduct quality management in the links of incoming goods acceptance and warehousing maintenance, make an inventory of the quality and expiration date of drug reserves every month, summarize the inspection results, and deal with problems in time to ensure the safety of patients' medication. Strictly implement the requirements of the Interim Provisions on the Administration of National Pharmaceutical Products on the quality management of drug use in medical institutions, formulate a series of management measures such as drug acceptance quality management system, drug storage and maintenance quality management system and drug label management, and implement them one after another to prevent hospitals from causing major medical accidents and economic losses due to expired drugs.
Third, strengthen the study of theoretical knowledge and personnel training.
Formulate the system of continuing learning and regular assessment of business knowledge in Pharmaceutical Machinery Department, regularly carry out business learning and training of service skills and attitudes, improve the professional quality of pharmaceutical personnel and continuously improve the satisfaction rate of patients. Organize business knowledge study once a month, and finish it on time and with good quality. In the busy work, finish the task of hospital affairs arrangement on time. Through the study of laws, regulations and theoretical knowledge, strengthen the legal knowledge, quality awareness and safety awareness of drug management, and strengthen the sense of responsibility for patients.
We must be sincere, cordial and harmonious in our work. Treat patients like their own relatives, with cordial language and harmonious attitude, and create a good medical environment. Don't quarrel with patients and their families, be tactful and don't complain. Require undergraduate course staff to strictly implement the rules and regulations of the hospital. Don't be late, leave early, leave the post, skip work, and don't do private affairs and other things unrelated to work. Without the consent of the dean, you are not allowed to change classes or substitute classes at will. Department personnel must keep communication open 24 hours a day. Don't jump ship at work, stick to your post.