1, China International Airlines: 95583.
2. China Eastern Airlines: 95530
3. China Southern Airlines: 95539
4. China Xiamen Airlines: 95557.
5. Shenzhen Airlines: 9536 1
6. Shandong Airlines: 95369
7. Sichuan Airlines: 95378
8. Hebei Airlines: 96699
9. Spring Airlines 95524
10, Beijing Capital Airlines: 95375 (domestic); 0 10-86 1095375 (international)
Scope of work of air ticket manual customer service
1, responsible for daily domestic and international air ticket booking, freight rate, audit and ticketing business.
2. Responsible for the communication and confirmation of various promotional prices, incentive policies, new products and team prices of domestic and foreign airlines.
3. Be responsible for purchasing air tickets for important passengers. For other passengers with special requirements, contact relevant departments to solve them in time and make records.
4. After-sales service and emergency service of air passenger transport, including hotel reservation and taxi reservation service.
5. Understand the current and recent flight dynamics, flight times, sales and current freight rates, warmly receive passengers, and do a good job in passenger inquiries and other services.
6. Timely and accurately transmit and process relevant information. In case of flight change or cancellation, patiently explain and be responsible for notifying the passengers who have purchased tickets.
7. Be responsible for ticket purchase, refund, change of visa, loss reporting, seat confirmation, connecting trip and return trip.