In case of power failure, it is an emergency and it is impossible to inform the customer in advance; I'm very sorry for the inconvenience. The power supply department will try its best to repair it and try to reply to you in the shortest time. In the case of planned power outage, the time for stopping and re-energizing the planned power outage should be arranged according to the planned time of maintenance and construction in principle. Note: In the process of actual power outage recovery, in case of bad weather or sudden power construction events, the actual power outage and recovery time may be affected.
If it is a household power outage, if it is judged that it is caused by a customer's asset failure, it is suggested that you can entrust a qualified construction unit to handle it, subject to the actual handling by a qualified construction unit. For more information about power outage and power resumption, please pay attention to the public platform of "China Southern Power Grid 95598" on WeChat, and click My Power Use >; Power outage/maintenance > select power consumption area and region >; Enter the "verification code" and submit it to query the power outage information. I hope our answer is helpful to you. If you have any questions, please call the 24-hour power supply service hotline 95598 for consultation.