Why can't logistics customer service information be deleted?

There is a record. Logistics customer service not only has the responsibility of general customer service in the service industry, but also has the special work content in the logistics industry. It is impossible to completely delete the information you want to delete when chatting with customer service, because as long as you buy it, the mall will record the purchase bill and bind it to the account. This purchase record is not only the contact between buyers and sellers, but also the record of the mall, and also to ensure the rights and interests of buyers and sellers. So only insiders can delete it.