In fact, GoDaddy's real-time chat function is very convenient to use, and the waiting time is shorter than the ticket. How to contact the official customer service through real-time chat is basically the following steps:
1. Click Support on the navigation bar of GoDaddy official website. After the drop-down box appears, we click "Product Support" to enter the product support page. (You can also log in directly).
2. Then, we drop down the product support page and see the icon shown in the right column. This is the live chat button.
3. After clicking "Chat with us", the window as shown in the figure will pop up. We will fill in the relevant information and click "Submit" to enter.
4. At this point, we have successfully entered the chat waiting page. If there are too many people consulting, you may have to wait patiently for a while. Once the official customer service sends you a message, you can have a one-on-one chat with the official customer service.
Sometimes we may see that the "Chat with us" icon turns gray to "Chat offline" or "Chat busy", indicating that there were too many people asking GoDaddy questions at that time, so we had to wait. It is observed that domestic users can generally enter in the morning, but not necessarily in the afternoon. Bian Xiao speculated that this might be due to jet lag. It's morning in China and late at night in the United States, so there are fewer people there to consult. I suggest that if you have any questions, you'd better choose the morning time to consult.