In order to cooperate with the prevention and control work of novel coronavirus in Tianshui City, promote the public's scientific understanding of novel coronavirus, actively participate in joint prevention and control of epidemic situation, and prevent and reduce the occurrence of psychological problems, Tianshui Psychological Assistance Hotline Center further strengthened the psychological intervention during the prevention and control of novel coronavirus.
According to the unified deployment of the hospital, the center timely formulated the Psychological Crisis Intervention Plan for Public Health Events in novel coronavirus of Tianshui Third People's Hospital, set up emergency leading group, psychological intervention expert group and psychological intervention group, and strengthened the work of psychological hotline. While ensuring the normal opening of the original 24-hour psychological assistance hotlines (12320-5-2, 0938-822199), arrange professional and technical backbones of medical psychology department to participate in telephone psychological consultation (working day consultation telephone number: 0938-8365368) to ensure the epidemic prevention and control period.
Tianshui psychological assistance hotline was opened at the end of 20 14, and was upgraded to 24-hour answering in July of 20 19, all year round. Since the hotline was opened, * * * has received more than 3,600 calls for help, including high-risk calls 16. If you and people around you have abnormal reactions because you are too worried about the negative emotions caused by the epidemic, please seek professional psychological help in time.