Identification method of authenticity of vivo mobile phone —— How to identify the authenticity of vivo mobile phone

The quality of products purchased through formal channels is guaranteed and can be used with confidence. If you need to verify the authenticity of your mobile phone, you can view the following information:

1, open the link to verify the authenticity of the webpage;

2. Get the IMEI code:

① Enter Settings-System Management/More Settings-About Mobile Phone-Query in Status Information (iQoUI: Enter Settings-My Device-More Parameter Query);

② It can be viewed directly on the mobile phone packaging box;

Note: If all the above methods fail, please click this link to consult online customer service.

3. Enter the IMEI code and click "Query Now";

4. If the query results are consistent with the relevant information of the mobile phone (including the model, color and warranty information of the mobile phone, etc.). ), indicating that the inquired model is genuine (the results are for reference only). If "Sorry, I can't find the relevant information of XXX" is displayed, confirm whether the IMEI code entered is wrong, and then verify it. In addition, please confirm whether the purchase channel is officially authorized;

5. If you still can't find the information after many attempts, the information you find doesn't match the mobile phone information, or you have questions about the query results, you can go to the vivo customer service center to inquire.

You can click on the webpage link to view the graphic description.

Tips: It is recommended to bring relevant purchase vouchers (such as purchase invoices/warranty cards/ID cards) when you go, and call the service center staff in advance to ensure that the staff will go again during normal working hours, avoid running empty, and pay attention to safety on the way back and forth.