1. Strictly abide by relevant national laws, regulations and policies.
When carrying out management consulting activities, improvement suggestions must be within the requirements of national laws, regulations and policies, and shall not be violated.
2. Maximize the interests of customers.
Enterprise management consulting institutions handle matters related to customers in consultation, and everything starts from the interests of customers.
In consulting projects, consultants should devote themselves wholeheartedly to helping customers achieve positive, lasting and significant business performance improvement, and maximize the interests of customers without violating public interests. This is a "golden rule" of the consulting industry.
3. Maintain the independence, objectivity and impartiality of the consultation work.
Independence, objectivity and impartiality are the professional goals of consulting profession. Whether a consultant can provide objective and fair advice or evaluation is one of the main reasons why customers choose a consultant. Because the interests of the consultant and the client are the same, and the relationship with the client is a project, there is no conflict of interest. The consultant's suggestion or evaluation should not be biased, and the problem should be considered from the perspective of customer business development. All the consultant's conclusions must be based on facts, not speculation.
In some cases, independence and objectivity are the same issue. If the consultant is used to catering to the opinions of the supervisor and likes to please the preferences of the top managers, it will be difficult for him to give fair opinions, and there will be problems of independence and objectivity.
In consulting practice, every consultant will be influenced by education, culture, politics and religious beliefs. In order to reduce these influences, consultants should strive to use systematic, scientific and highly structured working procedures to reduce the subjective influence of consultants. In addition, discussing problems openly with customers and asking colleagues to review plans and methods can improve the objectivity of consulting work.
5. Keep customer secrets.
Do not disclose the customer's business information, nor use the customer's resources and confidential information for profit. This is a code of conduct generally observed by the consulting industry. Consultants should restrain themselves in their practical work, neither divulging information that clients have not authorized to disclose, nor using any information with commercial value and potential commercial value of clients to seek benefits or advantages for their own companies and other clients. Only in this way can customers trust consultants.
6. both "teach people to fish" and "teach people to fish".
Management consulting should not only solve management problems for customers, but also pay attention to improving their management level. Therefore, in the process of consultation, the consultant should not only tell the customer what to do, but also tell the customer why to do it, guide the customer to do it himself, and pass on the relevant knowledge and experience to the customer without reservation, so that the customer can solve similar problems after consultation.
7. Don't do anything to denigrate your peers.
In order to obtain consulting projects, consultants shall not use any form to denigrate their peers and brag about themselves. Defaming peers will not only damage the image and order of the consulting industry, but also damage the image of the consultant's institution and its individual. -Red Sea Consulting Company