1. Ask the doctor again: You can ask the doctor again or try to ask the doctor again during the online consultation time. Sometimes the doctor will not answer questions in time because he is busy or for other reasons, but if he asks questions again, the doctor will reply as soon as possible after reading them.
2. Message reminder: If the doctor still doesn't reply after many attempts to ask questions, you can try to leave a message during the doctor's working hours. You can explain to the doctor that the situation is urgent or you need timely help. I hope the doctor can reply as soon as possible.
3. Contact the hospital or doctor: If you have tried the above two methods and still haven't got a reply from the doctor, you can try to contact the hospital or the doctor himself. You can explain the situation to the hospital consulting department or the doctor himself and ask the doctor to reply to the question as soon as possible.