Time flies, and it comes and goes in a hurry. A period of work has ended. I have gained a lot in my work during this period, so I need to write a work summary carefully. Before writing, you can refer to the model essay. Here are five annual personal work summaries and plans I brought to you for your reference!
Annual personal work summary and plan 1 Looking back on the busy and fulfilling 20__ years, under the correct leadership and care of the company leaders, our department gave full play to professional knowledge and skills, adhered to the working principles in daily work, and successfully completed various tasks in 20__ _. In order to comprehensively sum up the work in the past year, accumulate experience, create new achievements and better accomplish the work goal of 20 years, combined with the company's engineering progress and the responsibilities of this department, we now make the following brief report and review on the work of 20 years, and make arrangements for the work of 20 years.
I. Work Summary for 20__ years
1, project bidding work
Our department organizes the bidding work by itself, strictly examines the relevant qualifications from the aspects of the preparation of bidding documents, quotation basis and requirements, and adopts the method of "multiple quotations, comprehensive evaluation and merit-based admission".
In view of the situation of previous projects, our department looks for units with relevant qualifications in a fair and just manner, and conducts spot checks to ensure that the qualifications of the units participating in the bidding are true and capable of completing the company's projects.
When compiling the tender documents, our department compiled them in strict accordance with the requirements of relevant departments, and completed the sale of the tender documents, tender documents, bid opening, calibration and issuance of the letter of acceptance, which ensured the normal construction of the project.
2. Contract signing and management
The daily contract responsibilities of the Budget Department are responsible for drafting, negotiating, signing, countersigning and supervising the implementation of various engineering-related contracts, ensuring the rationality and standardization of the contracts, strictly implementing the contract review system and countersigning process formulated by the company, and completing the signing of the contracts.
Our daily contract work involves site roads, three links and one leveling contract, temporary fence contract, sales center design contract, sales center steel structure contract, sales center renovation contract, supervision contract, etc. , and timely classify and register all the signed materials, so as to make the base clear and the situation clear, and lay a good foundation for future project settlement and payment.
Up to now, * * * _ copies of various engineering contracts have been signed, and _ copies of contracts are being countersigned, with a total contract amount of about _ _ million yuan. The original of the above contract is submitted to the administrative department for filing, and our department arranges and keeps copies, and makes electronic accounts and backups in the computer for future retrieval and reference.
3. Project budget and cost management.
Another focus of the budget department is budgeting and settlement. In terms of budget, we immediately arrange to check the existing problems after receiving the construction drawings, coordinate with the engineering department to solve them, calculate the engineering quantity, prepare the list, investigate the current material price, and prepare the project budget and expenses according to the pricing rules and related expense documents; In terms of settlement, compile and review the completeness and accuracy of the data used for settlement, calculate it carefully, check with relevant units, and complete the settlement in time and accurately.
From the beginning of the project, I often go to the construction site to track the progress of the project and control the progress and construction at any time. In the process of engineering construction, the on-site verification of engineering visa shall be carried out in time to ensure the accuracy and authenticity of the visa. After the completion of the project, we will work with the engineering department and the construction unit to measure the engineering quantity at the site, and strive to make the engineering quantity data true and ensure the interests of the company. accomplish
Sales center steel structure, temporary fence project, advertising enclosure project, sales department, main project foundation and main project budget.
Up to now, the preliminary project settlement has been completed and the data has been filed. * * * _ copies of project visa examination have been completed.
Keep abreast of the progress of the project and the disbursement of the project funds, do a good job of filing and verifying the monthly progress payment, and ensure that every project-related payment is clear.
With the construction of the main project, organize Yang Jian and the cost consulting company to review the budget price and engineering quantity of the boutique pavement, and review and determine the budget price of the boutique pavement.
According to the progress of the project and the required materials, go to the market to evaluate the market price of various materials, and compare it with the price information of _ _ _ _ _, make accounts, adjust the cost in time according to the fluctuating market price, and strictly control the cost.
4. Cooperate with all departments of the company to complete the work.
In addition to doing a good job, this department also cooperates with other departments to complete related work, such as:
(1), cooperate with the marketing department to determine the scheme and price comparison of the advertising enclosure project, and determine the advertising enclosure construction unit;
(2) Cooperate with the marketing department to complete the sales area calculation of the store layout;
(3) Cooperate with previous departments to complete cost accounting.
Two. 20__ year work plan
20__ is a new year. In the new year, we will continue to do a good job in the budget department and do a better job on the basis of 20__. As the budget department of the company, we will do a good job in bidding, contract signing and management, pre-settlement, project settlement and project cost control on the premise of the company's interests. The work planned for this year is as follows:
(1), complete _ _ project bidding, calibration and contract signing;
(2) Complete the pre-settlement of _ _ quantities;
(3) According to the determined foundation pit supporting scheme, inquire the earthwork price and sign the contract;
(4), timely grasp the relevant policy documents of provincial and municipal cost management departments, collect and analyze the information of people, materials and machines in the construction market, grasp the construction dynamics, and do a good job in pre-settlement and settlement audit according to the construction (or completion) drawings, the blue prints.the design, design changes, on-site visas and other related information;
(5) Constantly enrich work experience, improve work skills, master sufficient digital data, and provide practical argument support for negotiations;
(6) Learn and master the ways and methods of project cost control, actively participate in development costs, and strive to reduce project costs;
(7), actively carry out market research, record the price information of engineering materials, and carefully calculate the current price and base price index of main materials, so as to accurately adjust the materials;
(8), cooperate with other departments to complete related work;
(9), actively complete the project budget and the affairs assigned by the leadership. In order to better meet the requirements of fast-growing enterprises, the plan requires employees of this department to go to the construction site of the project under construction frequently without affecting their normal work, check the progress of the project on the spot, and strictly review the progress report within 20__ years. Have the opportunity to learn and exchange experience in budget skills, project cost management and project audit with colleagues in other companies in the same industry, and become more familiar with the business; Further strengthen cooperation with other departments. Give full play to the role of our department in the company's important core positions, strictly control the reasonable settlement and payment of the company's various project funds, and make efforts and contributions to fully accomplish the company's 20-year work goal.
I wish the company a prosperous career!
Annual personal work summary and plan 2 I. Work summary of this year
_ _ years are coming to an end. In this nearly a year, I have gained a little through hard work. At the end of the year, I think it is necessary to make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better next year. Let me briefly summarize the work of one year.
I came to work in the company this year 10 and started to set up a sales department. After I entered the company, I learned product knowledge, collected information from the same industry and accumulated market experience. Now I have a deep understanding of the prepaid stored value card market. Can clearly and fluently respond to all kinds of questions raised by customers, accurately grasp the needs of customers, communicate well with customers, and gradually gain the trust of customers. Therefore, through hard work, we have also achieved several successful customer resources, and some high-quality customers have gradually accumulated to a certain extent, and the grasp of the market is more transparent. While constantly learning product knowledge and accumulating experience, my ability and professional level have been greatly improved.
Although I have engaged in sales-related work before and have certain sales knowledge and experience, I still have a certain distance from outstanding and successful sales management talents. The work is not done well, and I feel that I am still in the position of a salesperson. My lack of training and guidance for sales staff has affected the sales performance of the sales department.
Second, the department work summary
In the past three months, through the joint efforts of all employees in the sales department, we discussed and formulated the sales tactics of each link, the core competitive advantages of the company's products, and the company's promotional material "A Letter to Customers", which made suggestions for various media advertisements and put forward the core sentence of "Everything is safe, virtue is the world", so that the popularity of our products was gradually recognized by customers in the market. All employees of the department accumulated more than 5,000 copies of yellow pages and sent more than 3,000 copies of company publicity materials. Despite the cold, they made strange visits in the tax hall and various office buildings in the high-tech zone, laying a good foundation for the upcoming crazy sales season. In terms of team building, detailed assessment criteria are formulated for the sales staff, operation system, workflow and team culture of the sales department. This is what I think we have done well, but there are still great problems in other aspects of our work.
Judging from the sales performance of the sales department, our work is not good, which can be said to be a big failure in sales. Although there are some objective factors, there are also great problems in other practices in the work, mainly in the following aspects.
1) There are too few basic customer visits in sales work. The sales department started work in the middle of this year 10. From the beginning to the present, the recorded customer visits are 2 10, plus 230 without records. In a month, the total number of customers visited by five salespeople is 2. Judging from the above figures, our basic work of visiting customers has not been done well.
2) communication is not deep enough. In the process of communicating with customers, salespeople can't clearly convey the situation of our products to customers and understand their real thoughts and intentions; Unable to respond quickly to suggestions made by customers. When conveying product information, we don't know the customer's understanding or acceptance of our products. It is a fatal mistake not to follow up after being rejected. Unified management, unreasonable distribution of working hours, chaotic working conditions and other adverse consequences.
4) The development of new business is not enough, the business growth is small, the personal salesman's sense of responsibility and work planning are not strong, and his business ability needs to be improved.
Third, the market analysis
At present, there are many brands in the consumer card market, but mainly those companies. Now our products are first-class products in terms of product quality and function. On the surface, the competition between companies is fierce, and the emergence of our company has intensified this competitive war. But calm down and carefully analyze, our company's core competitiveness, such as the supervision of card issuing funds, the quantity and quality of overseas merchants in Shanxi Province, as well as our company's strong financial strength and high-quality customer resources, are beyond the reach of other companies.
Four, 20__ year work plan
In next year's work plan, we will mainly do the following work.
1. Establish a sales team that is familiar with business and relatively stable.
Talent is the most valuable resource of an enterprise, and all sales achievements come from having a good salesperson. Establishing a united and cooperative sales team is the foundation of an enterprise. It is an important task to build a harmonious and lethal team in next year's work.
2. Improve the sales system and establish a clear and systematic business management method.
Sales management is a long-standing problem in enterprises. It is a laissez-faire state for salespeople to go on business trips and meet customers. The purpose of perfecting the sales management system is to let the sales staff play their subjective initiative in their work, have a high sense of responsibility for their work and improve their sense of ownership.
3. Cultivate sales staff to find problems, sum up problems, and constantly improve their habits.
The purpose of training salespeople to find and summarize problems is to improve their comprehensive quality, find and summarize problems in their work and put forward their own opinions and suggestions, so as to raise their professional ability to a new level.
4. Establish sales and service outlets in regions and cities. (Recommended for trial implementation)
According to a series of problems encountered in this year's business trip, the scheduled customer suddenly changed the itinerary, broke the contract, and the vehicle was not at home, which disrupted the planned itinerary and failed to successfully complete the business trip. Causing a waste of time and money.
5. Sales target
The most basic sales target this year is to have a monthly income statement. According to the sales task issued by the company, the task is divided into month, week and day according to the specific situation; Divide the monthly, weekly and daily sales targets into each salesperson to complete the sales tasks in each time period. And improve sales performance on the basis of completing sales tasks.
I think the development of the company next year can not be separated from the overall quality of the employees of the company, and can not be separated from the company's guidelines and team building. Improving execution, establishing an excellent sales team, and having a good working mode and working environment are the keys to work.
Annual Personal Work Summary and Plan 3 Time flies, and a stressful and fulfilling year has passed. During this year, I worked and studied here, constantly honed my working ability in practice, and greatly improved my professional level. This is inseparable from the help of leaders and everyone's support. Thank you very much! As a toll collector, I smile and sit in front of the computer, repeating the simple operation of charging once and paying once every day. You don't need high technical content, and you don't have to bear the huge pressure of life trust like doctors in other departments. This may also be the charging work in everyone's eyes. In fact, the job of toll collectors is not only to collect money and ensure accuracy. In any hospital, the toll collector is the window unit, and the toll collector is the first thing patients have to face. The toll collector not only represents the image of the hospital, but also maintains the image of the hospital at all times. A good toll collector will give patients a spring breeze service in the shortest time, and be satisfied with the charges and the hospital. I will summarize my work in _ _ and report to you.
First, charging work
20__, there are many trivial things this year, and my work is repeating mechanical work every day as everyone thinks, but I am not simply repeating mechanically. I try to serve every patient well and set up a good image. At the same time, we are also promoting these ideas in hospitals. We should not only do superficial things well, but also go deep into them and see the real connotation, so as to improve and do a good job. Under the guidance of finance, seriously study the relevant system regulations and better complete all the work.
Second, _ _, medical insurance work
Our hospital became the designated hospital of new rural cooperative medical system (NCMS) from 20 _ _ _. Although we had several trainings in related fields before, I was still a little nervous at first. Thanks to the trust and support of hospital leaders and their help, I gradually learned about NCMS and medical insurance policies, and mastered the knowledge of NCMS and medical insurance through continuous operation. The new rural cooperative medical system and medical insurance not only simply master knowledge, but also apply it to practice. Now when I face every patient, I will ask first, do you have medical insurance? Can you reimburse me? This not only reduces the trouble of patients, but also reduces the trouble of hospitals. I have mastered the process of outpatient hospitalization of medical insurance patients. Because there are fewer patients with medical insurance, the operation is still slow. I will strengthen the training and study of medical insurance-related operations in the future.
Three, 20__ year work plan
The year of 20__ is about to turn over, and the footsteps of 20__ are in my ear. The work of 20__ has become a thing of the past, and even the best results have become a cloud. 20__, I will work harder:
1, further improve service level, reduce errors, ensure service quality and satisfy patients. Patient satisfaction is a compliment to my work.
2. Seriously study the knowledge of the new rural cooperative medical system and medical insurance, master the policies of the new rural cooperative medical system and medical insurance, and cooperate with the medical insurance office to do all the work according to the requirements of the hospital.
3. Strictly abide by the various systems of outpatient charges and hospitalization charges to ensure that the money certificate is consistent; Strengthen communication and cooperation with various departments, make full use of the existing resources of the hospital, serve patients and contribute to the development of the hospital.
Finally, thank you again for your trust, support and care and help in my work and life. This is affirmation and encouragement for my work, and I sincerely thank them! In the future, I implore leaders and colleagues to correct my shortcomings. Your criticism and correction are the driving force for my progress.
Annual personal work summary and plan 4 20 _ _ year work is coming to an end. This year, I grew from a builder to a technical director. Since I became the technical director of the project, I have been afraid to neglect my work and insist on a down-to-earth, serious and pragmatic attitude. However, due to the lack of professional skills and management experience, some work has not been done in place and some leaders are not satisfied. This year is very tiring, mainly due to frequent changes in drawings, intrigue with pile foundation units, visa confirmation with Party A, and third-party inspection. At the same time, I have gained a lot this year, especially as a technical director, from top to bottom, far and near. In the process of solving difficulties, I have grown a lot and learned a lot in all aspects. Let's make a year-end summary from four aspects: work, thoughts, shortcomings in work and 20__ year plan, so as to know ourselves and ourselves, plan for the coming year, grow rapidly, achieve ourselves and repay the company.
I. Work aspects
1, technical work. As the technical director, prepare the construction plan and construction progress plan in time, and report to the supervisor and Party A for approval. Do a good job of technical disclosure to ensure the construction quality. Due to the particularity of the project, there are more and more drawings, and scattered drawings have caused many difficulties in the joint review of drawings, scheme preparation and on-site construction. According to the actual situation, prepare the corresponding technical and safety plan in time. And make technical and safety disclosure to relevant personnel. Through the combination of these schemes and the three inspection system, the engineering quality is guaranteed.
2. Field quality control. The system of "three inspections" shall be implemented, and the team leader shall report to the quality inspector for acceptance after passing the self-inspection, and report to the supervisor for acceptance after passing the acceptance. Hold regular meetings on progress, quality and safety every week to solve problems existing in the project and coordinate to solve various problems.
3. Data collation and collection. In the process of construction, the visa should be issued in time, and the photos should be kept for the signature of Party A's supervisor and recorded to ensure the interests of the project department.
4. Organize management personnel to carry out the work of the blue prints.the design, sort out the contents of the blue prints.the design, and contact Party A's R&D personnel to ensure the correctness of the construction drawings. Do a good job in replying to the documents issued by the supervisor, Party A and the government, and do a good job in comprehensive law enforcement inspection. Participate in regular supervision meetings and joint safety investigations, and do a good job in writing weekly reports. Communicate with Party A and the supervisor to maintain a win-win cooperative relationship and ensure the smooth development of all work.
Through one year's work, I deeply realized the importance and complexity of the work of technical director, and gained a lot, mainly in the following aspects:
1, change your mind: to do your job well, you must first know your job responsibilities, correct your attitude, do everything well, make plans in advance, check and supervise during the event, and summarize afterwards.
2. The pertinence and feasibility of the construction scheme are very important, which should be of guiding significance to the on-site construction. The scheme is related to Party A's settlement work, so it must be written in place and clearly, and signed by the supervisor and Party A to ensure the interests of the project department.
3. The importance of planning: There must be a lot of things every day, so we should make records, finish them on time, and prioritize. Avoid confusion and give timely feedback on things that you can't handle. You'd better finish what you can do today and avoid procrastination.
4. Rationality of construction site planning: The layout of the construction site must be convenient for construction, including the location of material stacking area, the installation location of construction machinery and the setting of transportation channels. Avoid construction difficulties caused by unreasonable layout, and increase labor costs during material turnover. It is necessary to sum up experience in normal production and accumulate experience for the site layout of new construction sites in the future.
5. Safe production: safety is no small matter. Never ignore the trivial matters, and do a good job in safety technical disclosure to ensure the interests of the project department. Identify hazards in advance, conduct safety education, and strictly demand each team to form a good atmosphere of paying attention to safety on the whole site. Focus on monitoring key parts to ensure that someone is responsible for the construction and someone is not.
Second, the ideological aspect.
The technical person in charge of the project must first determine his own position and must stand in a higher position for project management.
The new technical director has both joy and pressure. Recalling that I graduated from the company in 20__ and now, almost all my younger brothers and sisters have left their jobs, I am very emotional. People still have to learn to love and be grateful, learn to love this cause, learn to remember the goodness of others on the road to growth, and thank those others for their guidance on the road to growth. Maybe there is a gap between reality and ideal, maybe you need to stay up late, maybe you will be criticized by the leader, maybe your girlfriend will complain. But every time I learn a new skill, experience a job I have never experienced before, and earn a salary to support my family through hard work, there are both bitterness and sweetness. This is the real life.
Third, shortcomings in the work.
1. Although I subjectively and wholeheartedly want to do my work better, I sometimes get impatient because of the complexity of my work. Looking back before going to bed, I actually regret it. I will pay attention to ways and means in my future work.
2, in the daily work, poor planning, will forget some things that the leader has explained. I want to solve this problem, write down what needs to be done, make a good plan, prioritize the work that has been arranged in the work plan and finish it on the same day as much as possible.
3. Strengthen communication. Communicate with leading colleagues if you don't understand. Those that cannot be solved should be reported to the leaders, and the implementation of any leadership instructions needs feedback to avoid information asymmetry.
As it is the first time for me to be the technical director, I lack some procedures, acceptance contents and experience in my work. It is not applicable to make a construction plan, and there are still many places that I need to learn and be familiar with. At work, I will consult with the old technical director and learn more.
5, dealing with problems, performing duties is not bold enough, sometimes can't take the lead in bold criticism and self-criticism. Especially in the face of complex contradictions and severe problems, there is hesitation in dealing with some problems.
Four, 20__ year plan
1. First, strengthen knowledge learning and improve management level. Seriously study norms, standards and relevant laws and regulations, master professional knowledge, improve work ability and set higher goals.
2. Adjust mentality and gradually improve tolerance.
3. Further improve the construction management. In the future, I will strengthen the accumulation of experience, constantly improve my management level, improve the initiative of management, dare to criticize and self-criticize, and rationally divide the work so that different types of work can be completed quickly.
4, improve the awareness of engineering visa, visa work in time.
5, more stationed at the scene, increase the supervision and management of site quality and safety.
6, strengthen the concern for the builder, drive them to learn, do the ideological work of the builder in time, learn to mobilize their enthusiasm, and create a positive working atmosphere.
7. Strengthening team learning As the technical director of the project, I must play a good advocacy role and organize the project manager to strengthen the study of technical knowledge.
Annual Personal Work Summary and Plan 5 Looking back on my work in the past year, with the support and help of the company leaders and colleagues, I strictly demanded myself and completed my work. Through study and work, there has been a new breakthrough in working methods and great changes have taken place in working methods. The work in the past six months is summarized as follows:
First, the daily management of the office
1. As an office worker, I clearly realize that the office is a comprehensive management department under the direct leadership of the general manager, a connecting link between the preceding and the following, a hub that connects the inside and outside, coordinates the left and right, and extends in all directions, and a center that promotes all work towards the established goals. Answer the phone, handle the owner's visit, file processing, file management and office hygiene. In the face of routine work, strengthen self-awareness of work, pay attention to speeding up the pace of work, improve work efficiency, calmly handle various affairs, and strive to be comprehensive, accurate and appropriate to avoid omissions and mistakes.
2. Do a good job in the company's written work, be responsible for the office meeting minutes, and do a good job in sending, receiving, registering, distributing and printing relevant documents of the company; All documents, approval forms, agreements, etc. of the company should be filed, and the data should be filed well.
3. Do a good job in daily office cleaning and logistics services for various meetings. Implement the pre-meeting preparations and meeting materials for various meetings.
Second, strengthen self-study and improve professional level.
Because I feel that my knowledge, ability, experience and position are far from each other, I have never dared to take it lightly. I have been studying, learning from books, learning from leaders around me and learning from colleagues. So I feel like I'm making progress. Through continuous learning and accumulation, I can treat all tasks with a correct attitude, love my work and work hard to implement it in practical work. Actively improve their professional quality, strive for the initiative in work, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and quality.
Three. Existing problems and future efforts
Over the past year, I have been able to work with dedication and creativity, but there are still some problems and deficiencies, mainly in:
1, the office is a brand-new position for me. I feel that the workload is very heavy while doing it, and I can't work with ease, and the work efficiency needs to be further improved;
2, some work is not detailed enough, and some work coordination is not in place;
My theoretical level is not suitable for the requirements of the company's work.
In 20__ years, I decided to seriously improve my business and work level and contribute my due strength. I think I should try my best to do:
1. Strengthen study and broaden knowledge. Study hard on real estate professional knowledge and related legal knowledge. Strengthen the understanding of the context and trend of real estate development, strengthen the understanding and learning of the surrounding environment and the development of the same industry, and have a good idea of the overall planning and current situation of the company;
2, in line with the principle of seeking truth from facts, so that the superior situation, the lower situation reported; Really be the assistant of the leader;
3. Pay attention to the style construction of the department, unite as one, work hard, and form a good working atmosphere for the department. Continuously improve the office's support ability and service level to other departments. Safeguard the interests of the company, actively create higher value for the company, and strive to achieve greater work results.