First, restore the BIOS default settings: Press F2 to enter the BIOS when the ASUS screen appears, and then press F9, Enter, F 10 and Enter in turn, and the computer will automatically restart and restore the BIOS default values.
Second, it is recommended to unplug the network cable after shutdown; Or in Device Manager-Network Card-Find your network card device-Right click on the network card-Properties-Power Management Options-Allow this device to wake up the computer.
3. If the laptop is equipped with extended memory, it is recommended that you remove the extended memory before starting the test.
Fourth, I suggest you update the anti-virus software patch to completely kill virus;
5. If the above methods still can't be solved, it is recommended that you save the important data backup to the external storage device first, and then reinstall the system. It is recommended to use the pure version of the system CD for installation.
If your problem is not solved, I suggest you take your notebook and purchase invoice to the service center for inspection. You can check the address information of the nearest Chinese mainland service center through the following pages of the official website:
/ServiceCenter.aspx？ SLanguage=zh-cn
I hope the above information can help you! Thank you. If the above reply still can't help you solve the problem, you can log in to ASUS Online Instant Easy Service:/Impressionile/imlink.html for further consultation with engineers to help you solve the problem!