12 123 provides convenient driver's license inquiry service, and users can inquire through official website or mobile APP. But if there is no driver's license information, it may be caused by various reasons. The following are possible scenarios: 1. The driver's license information is not reported in time: when the user has just applied for a driver's license or updated the driver's license information, it takes some time to query the relevant information because the information is not reported to the system in time; 2. Incorrect information input: If the driver's license information entered by the user is incorrect or lacks necessary information, the query result will be inaccurate or no information can be found; 3. The information is not updated in time: in some areas, the information of the vehicle management office is not updated in time, which may cause users to find the latest driver's license information when inquiring. If the user encounters the problem of not finding the driver's license information, he can do the following: 1. Check whether the input information is accurate: when the user inputs the driver's license information, he must check it carefully and try to find it after confirming that the information is correct; 2. Wait for a while before trying to inquire: when the user just updates the driver's license information, it takes a certain time to inquire about the latest driver's license information; 3. Contact the vehicle management office for consultation: If the information is still unavailable, users can contact the local vehicle management office to check and verify the driver's license information.
What should I do if I find that my driver's license information is wrong? If users find that the driver's license information is wrong, they should contact the local vehicle management office to correct it in time. Please consult the local vehicle management office or 12 123 platform customer service for the specific process.
Failure to find the driver's license information may be related to the untimely submission of information, incorrect input or untimely update of information. Users are advised to try again after confirming the information is correct, and contact the local vehicle management office or the customer service of 12 123 platform for consultation in time.
Legal basis:
"Provisions on the Application and Use of Motor Vehicle Driving License" Article 105 A motor vehicle driver may entrust an agent to apply for replacement, reissue, submit physical condition certificates, submit verification materials, postpone the application and cancel the business. When an agent applies for a motor vehicle driver's license, it shall submit the identity certificate of the agent and the power of attorney of the motor vehicle driver. Article 106 The traffic administrative department of the public security organ shall computerize the driving test and driver's license management files. Electronic files of motor vehicle driver's license have the same effect as paper files.