The number "12345" was first applied to the state in Hangzhou, and was opened on June 1999 with the consent of the Ministry of Information Industry. Soon after, the Ministry of Information Industry used it as a special number for government affairs public service, and set the government affairs service hotline of other cities in China as "12345".
Extended data
Hotline 12345 mainly accepts:
1. Consulting policies and regulations on the responsibilities, procedures, administrative examination and approval, administrative acceptance and investment attraction of government departments and staff.
2 opinions and suggestions on the reform and opening up, economic construction, urban construction and management of our city.
3, labor security, medical services, education, safety and other social life needs to be solved by the government.
4. Ask the government to coordinate and solve the production, operation and development environment of enterprises.
5. Criticism and complaints to government departments and their staff.
References:
Baidu Encyclopedia-12345 (government service hotline)