How can I get a replacement for China Mobile if my mobile phone card is lost?
Registered users in real-name registration system
Once the mobile phone number is lost after real-name registration system, you can quickly go to the business hall to reissue it. If you forget the service password, you can handle the business with the original valid ID card.
Non-real name registration system users
Users without real-name authentication can provide 6-digit customer service password, and at least 10 calling number in the last 90 days. (In order to prevent others from taking risks, strict authentication procedures are needed), and you can also apply for a replacement card at the mobile business hall where the mobile phone belongs.
Fu Xiao tip: unnamed. Remember to go to real-name authentication quickly, otherwise the mobile phone card will be invalid!
Non-business hall opening hours
If you happen to meet the opening hours of the non-business hall, you can't apply for a replacement card immediately. Friends should remember to report the loss of your calling card and stop it in case others steal your number. You can call 10086 to report the loss of manual service, provide the customer service password or verify the recent call number; You can also log in to the online business hall of China Mobile and select Business Handling-Stop Booting.
In different places.
In order to better protect customers' information security, safeguard customers' rights and interests, and reduce the risks caused by multi-system remote interaction when handling cross-regional card replacement business, China Mobile has suspended cross-provincial cross-regional card replacement business since 2065438+February 2005. It is suggested that friends who have lost their mobile phones in different places should first call the local 10086 (plus the area code) to report the loss of their calling cards and stop, and then apply for a replacement card after returning home.
Fu Xiao tip: According to the region where the mobile phone belongs, the card replacement procedure will be slightly different. Parents are advised to consult the local 10086 carefully before going to apply for a replacement card. It will be more efficient to prepare all the information before going.
China Telecom
Apply for shutdown or loss reporting.
China Telecom users can immediately call 10000 customer service to report the loss of their mobile phone numbers and stop their mobile phones when their mobile phone cards are lost. Or through the online business hall of China Telecom. Required materials: mobile phone business password; Check personal identity information; Or recent call service information, etc. (For details, please consult 10000 manual customer service)
Handling shutdown guarantee number
You can take personal identity information materials to the nearby telecom business hall for telephone number protection, or reissue your mobile phone card.
Fu Xiao tip: Due to different local policies, the procedures for changing cards are slightly different. It is recommended that you consult the local 10000 carefully before you apply for a replacement card.
China Unicom
If the card is lost, first of all, I suggest you call 100 10 customer service as soon as possible to report the loss manually to avoid losses. After that, you can bring your ID card to the local Unicom business hall for card replacement. If it's a 3G card, you can also change the card in different places at present. If you don't want to continue using this card, it is recommended to cancel the business. You need to bring your ID card to the Unicom business hall where the number belongs. (For details, please consult the local 100 10 manual customer service).