1. Welcome and guide: The concierge reception team is responsible for welcoming the arriving guests and guiding them to the designated place. They provide information and guidance to ensure that the guests arrive at their destination smoothly and reduce their loss or inconvenience.
2. Registration and registration: The concierge reception team is responsible for the registration and registration of guests and VIPs. They will check their identity information, issue certificates, provide relevant materials and introduce the schedule and important matters of the Universiade to the guests.
3. Information consultation: The concierge reception group is an important channel for guests to obtain information and answer questions. They provide information on competition venues, transportation, accommodation, catering and other aspects, try their best to answer the questions of the guests and help them better adapt to and enjoy the Universiade.