Question: You are the person in charge of the service hall. An old man came and said that his pension had been cheated. How do you communicate? Please simulate it on the spot.
Answer: Hello, I am the person in charge of our business hall. I understand that your pension has been cheated, and I deeply sympathize with you. As a public service organization, we have been committed to providing the best service and support for the general public and protecting the legitimate rights and interests of the public.
First of all, please rest assured that we will try our best to help you solve the problem. I want you to describe your problem in detail, including the specific time, place, people and situation, so that we can better understand your situation and take corresponding measures.
If you like, we can sit down in the office to learn more about your situation and find a solution together. Here, we have professional staff to provide you with help and support, formulate personalized solutions for you, and ensure that your rights and interests are guaranteed to the greatest extent.
At the same time, I also want to remind everyone that in this case, we must keep calm, don't panic, and don't trust strangers' promises easily. If you need help or have any questions, please feel free to ask us for help.
Finally, I want to emphasize once again that we will do our best to provide you with the best service and support, so that your rights and interests can be guaranteed to the greatest extent. Thank you very much for your trust and support in our work.