Why is there no order information after Lotte successfully placed an order for Alipay?

Payment succeeded, but there was no order. It should be the problem of Alipay payment system and Lotte broadband transmission, that is, the information is not synchronized.

In case of such problems, you can consult Lotte official website Customer Service first, but it can't be solved. When consulting Alipay customer service, the amount deducted due to network failure will generally be returned.