Unicom customer service center 100 10 and1001service hotline provide 24-hour free service, which is the link between Unicom users and Unicom. At the same time, the customer service representative will provide users with the first question responsibility system, and ensure that users' questions are answered within the agreed time limit through closed-loop and standardized processing procedures, thus realizing Unicom's service commitment to users.
Brief introduction of Unicom customer service number
100 10 (customer service hotline): business consultation, business acceptance, complaint reporting and various manual services.
10016 (10016 special line): responsible for the return visit, retention and maintenance of users, and telemarketing.
100 1 1 (telephone charge recharge line): telephone charge recharge.
100 18 (customer club service hotline): club services such as basic service information inquiry, special service item inquiry and special service item acceptance.
+8618618610010 (international roaming customer service hotline): business consultation, complaint handling and emergency service.