1. Clear the real-name authentication information in vivo mobile phone settings. Open the settings of vivo mobile phone-click the top account-profile-real name authentication-clear the real name information, and then follow the prompts to reset.
2. Clear the real-name authentication information in vivo wallet. Open the vivo wallet, click to borrow money, and you will face verification. Go and scan your face. After the verification fails, the bound real-name information will appear, and then you can take a screenshot to clear the real-name authentication information.
3. Conduct manual customer service consultation and modification. In vivo game center-My-Settings-Online Customer Service-Enter the manual customer service for consultation.