First, online inquiry
With the development of information technology, more and more public services can be provided through the Internet. For abnormal ID card inquiries, citizens can visit the official website of the public security department or use relevant government affairs apps to make inquiries. These platforms usually provide ID card information query function, and users can query the current status of ID cards by inputting necessary information such as ID card numbers.
When making online inquiries, you need to pay attention to ensure that you visit the official platform to avoid personal information being leaked or stolen. At the same time, fill in the correct ID number and other information according to the platform requirements to ensure the accuracy of the query results.
Second, offline inquiry
In addition to online inquiries, citizens can also choose to go to the window of the public security department to inquire. When inquiring in the window, you need to bring valid identity documents and related supporting materials, such as household registration book and driver's license. The staff will check personal information and check the status of the ID card.
When choosing offline query, you need to pay attention to the office hours and location of the window to avoid missing the query time or running in the wrong place. At the same time, when handling business at the window, you should abide by relevant regulations and procedures and be patient and polite.
Third, consult relevant departments.
If you are in doubt about the status of your ID card, or you can't get accurate information through online or offline inquiry, you can choose to consult the public security department or other relevant departments. These departments usually provide consultation telephones or service windows to facilitate citizens to consult and solve problems.
When consulting, you need to prepare personal identification and related materials to describe the situation and background of the problem in detail. Relevant departments will give answers or suggestions according to specific conditions to help the public solve the problem of abnormal ID cards.
To sum up:
ID card abnormality inquiry can be conducted through online inquiry, offline inquiry, consultation with relevant departments, etc. Citizens can choose the appropriate inquiry method according to their own situation, and pay attention to abide by relevant regulations and procedures to protect the safety and privacy of personal information.
Legal basis:
People's Republic of China (PRC) Identity Card Law
Article 16 stipulates:
In any of the following circumstances, citizens shall apply for renewal of resident identity cards:
(a) the identity card expires;
(two) the name of the citizen is changed or the certificate is seriously damaged and unrecognizable.
Article 17 stipulates:
Under any of the following circumstances, citizens shall apply for a replacement of their resident identity cards:
Citizens lose their identity cards;
(two) the registered items of the permanent residence of citizens have changed;
(3) There are errors in the registration of resident identity cards.