The quarterly work summary model is short, 100 words. Unconsciously, the first quarter of watching the company fly over has passed. Looking back on the work in the first quarter, there are fruitful joys, difficulties in tackling key problems with colleagues and preparing for war all night, and melancholy when encountering difficulties and setbacks. The main work in the first half of this year is summarized as follows:
First, sales expansion.
I have been working in the company for two years. I'm flattered to think of it, but I'm also deeply touched and walking on thin ice. After two years of precipitation, I have grown from an ordinary member of the company to a familiar and experienced old employee. I remember when I first entered the company, I was strongly aware of my lack of theoretical and practical experience. How to quickly improve their knowledge and sales level, update their knowledge structure, and go deep into every link of practical work will be particularly important. In the first half of work, learn from company leaders and colleagues with an open mind, learn from each other's strong points and constantly improve their quality and business skills. With the care and support of company leaders and colleagues, I made clear my job functions, quickly improved my sales skills and developed a set of my own sales methods. And the sales style of vigorous and vigorous, leading by example has been unanimously recognized by company leaders and colleagues.
Second, the work situation
Sales:
(1) Participate in the investigation of one of the candidate manufacturers and customers after the bid opening in xx.
(2) Participate in the bidding and inspection of Dahuofang cement.
(3) Strive to tap target customers and potential customers.
(4) Strive to open up customers in non-cement industries, such as coal chemical industry, submerged arc furnace, glass, sulfuric acid and other new fields, and set an example and played a good role.
(5) Carry out the project team, reasonably distribute and coordinate the work of all departments of the company.
(6) Actively do a good job in business relations with customers.
(7) Define the functions of project management and department management, and the senior management of larger project companies directly participate in the project team.
In terms of company project implementation:
(1) By constantly visiting customers, collecting information from the same industry and accumulating market experience, we now have a more comprehensive understanding and understanding of the non-cement industry market.
(2) Customers inspect the company's engineering performance, visit the company's headquarters and arrange reception.
(3) After discovering the customer's needs, try our best to provide customers with various technical solutions and investment income plans to meet the customer's requirements.
(4) Now I can respond to all kinds of questions raised by customers clearly and fluently, accurately grasp the needs of customers and communicate well with them. In this quarter's work, although no orders have been signed, some customers we visited have gradually developed trust in our company and technology.
(5) Make detailed arrangements for the work plan of the day every day, summarize the work situation of the day in the afternoon, share the problems and successful experiences encountered in the market, and find solutions and ideas.
(6) In the specific work, I try my best to give leadership to every work, prioritize, arrange time reasonably, and complete tasks on time and in quantity.
Third, there are shortcomings.
1. Due to the limitation of my own knowledge, ability, thinking and psychological quality, I am usually rather rigid in my work and have not fully understood and grasped some problems in my work.
2. Due to the lack of learning new knowledge and mastering new things, and the lack of independent working ability and courage in the work, personal sales professional knowledge and basic quality need to be further strengthened.
3. The sales ability to the company needs to be further strengthened. For personal reasons, it is a long and difficult process to study strictly and comprehensively and improve one's ability. Although I have made some attempts this year, the depth and intensity are still not enough.
4. Not doing enough in sales. There are outdated concepts, unrealistic work, poor technology, weak quality awareness and strong dependence, which need to be changed, improved and improved. There is still a lot of work to be done to further improve the overall quality of personal sales.
Four. working face
In this quarter's work, I gained some valuable sales experience through hard work, but I still have great problems in the method of market development. For the next quarter, I plan as follows:
1. Learn more non-cement professional knowledge, contract energy management knowledge and investment income knowledge to improve their professional knowledge.
2. Improve sales professional knowledge and establish a clear and systematic business sales method and incentive mechanism. Sales management is the focus of enterprises. The purpose of perfecting the sales management system is to let the sales staff play their subjective initiative in their work, improve the commission and reward measures, have a high sense of responsibility for their work and improve their sense of ownership.
3. Cultivate sales staff to find problems, sum up problems, constantly improve themselves, and raise their business ability to a new level.
4, the formulation of sales targets. Implement performance appraisal to everyone. All sales achievements come from having a good sales staff, and establishing a cohesive and cooperative sales team is the foundation of the enterprise. According to the sales task issued by the company, the task is divided into weeks and days according to the specific situation to complete the sales task in each time period.
I think the development of the company is inseparable from the overall quality, policy and team building of employees. Improving execution, establishing an excellent sales team, and having a good working mode and working environment are the keys to work. I believe that through our market development for a period of time, the business ability and level of everyone in our team will be greatly improved. In view of some changes in the market and competition in the same industry, we can come up with a relatively complete plan to deal with some emergencies. I can operate the whole project given by the company.
These are my immature suggestions and opinions. Please forgive me if there is anything wrong.
In the future work, I will, as always, strive to learn new cultural knowledge, constantly improve my business and sales level, make persistent efforts to do my own job, contact the leaders in time when I encounter work difficulties, find better solutions to the problems, continue to consolidate the existing achievements, improve my own shortcomings, strive to do better, and strive to make greater contributions to the next leap of xx Company!
The quarterly work summary model is short, 100 words. The spring action of 20xx came to an end in a hurry. With the care of the branch leaders and the help of my colleagues, I have made some achievements, made great progress in banking knowledge and improved my personal marketing ability. The following is the work report for the first quarter:
I. Work performance
By the end of March, the balance of savings deposits was xxx million yuan, financial management was xxx million yuan, and the sales fund was xxx million yuan. The fund decided to add X households with xxx million yuan, and the sales of xxX grams of gold completed X households with one person and one car property insurance amount of xxxx yuan, VIP card X gold card X households, three-party depository X households, credit card xx households, SMS XX households, personal online banking X households, mobile banking X households, telephone banking X households and transfer telephone X households. Except for bank insurance, they all overfulfilled their tasks.
Second, the daily work
The task of credit card in the first quarter is an important indicator of personal line. Under the supervision and leadership of bank leaders, employees of the whole bank give full play to their respective abilities and make use of various relationships to vigorously market credit cards. In the first quarter, xxx copies of credit card materials were reviewed, sorted out and submitted, and xxx copies have been successfully passed. Reasonable allocation of gold stocks in daily work, timely reporting to the insurance ten-day report, and daily management and maintenance of PCRM and CFE systems. In the process of the account manager sinking into the outlet, I can actively cooperate with the director of the business hall and the lobby manager to do a good job of customer diversion and guidance. By identifying customers and understanding their risk tolerance, we can recommend suitable financial products to customers and enhance their understanding of banks.
Third, there are shortcomings.
Lack of new ideas, weak innovation ability, and communication ability with customers need to be improved.
Fourth, the next step
Starting from paying attention to customer team building, relying on PCRM and CFE systems, we will carry out all-round cross-marketing, find new customers from the system, lock in target customers, and combine our existing products, such as Anxinli, funds, personal online banking, transfer phone, mobile banking and telephone banking, with the goal of satisfying customers to the greatest extent.
Break through the current situation that insurance is difficult to attack, use the highlights of the new clauses of Anbang Property Insurance to conduct marketing, and strive for the new development of bank insurance. Credit cards should be gradual, starting with daily accumulation.
Finally, in the process of business marketing, study hard, accumulate bit by bit, and strive to improve personal marketing ability. As an account manager, his duty is to serve customers well. On the one hand, he should be familiar with his business products and know what he can bring to customers. On the other hand, he should understand what customers want, especially the latter, and their needs, so as to create conditions to meet them. In a word, I will try to be an excellent account manager.
The quarterly work summary model is short (100 words). The education and teaching work in the first quarter is coming to an end. This semester, under the leadership, care and support of superiors and the correct leadership of the education administrative departments at all levels, such as the Township Education Committee, our school takes "people-oriented, educating people as its purpose, pursuing without being divorced from reality, stressing practical results, persisting in innovation in inheritance and developing in reform" as its school-running philosophy. Adhere to the orderly working idea of "routine work innovation, key work guarantee, difficult work breakthrough, problem work improvement and comprehensive implementation of quality education", and steadily promote school-based teaching and research of "new courses, new ideas and new strategies" with the goal of building a harmonious school; It is necessary to strengthen the "three routines" and target management, take education reform as the driving force and strengthen the construction of leading bodies and teachers as the guarantee. In the past semester, we paid close attention to every detail and tried to do everything well. Generally speaking, through the joint efforts of all teachers and solid and meticulous work, the educational and teaching objectives and tasks of this semester have been successfully completed.
1. Promoting standardization with moral education as the guide?
1. As a base for training talents, it is very important to carry out moral education. Therefore, the school puts moral education in an important position in school work. In the process of carrying out the work, we should constantly improve ourselves and improve ourselves. Combined with their own reality, the relevant rules and regulations and work measures have been formulated to further standardize the requirements. Strengthen the construction of teachers' morality and style. Schools to organize party member to carry out advanced education as the driving force to enhance the party's cohesion. We also require all teachers in party member to strictly observe the law and discipline, respect their posts and love their careers. Grasp the pulse of the times and establish a good sense of competition and service. Emphasize that the deep level of teacher's love is understanding, respect, trust and accommodating students. Under the guidance of the educational thought of people-oriented and educating people with love, all our teachers can put educating people first in their work. Respect, equality, democracy and care for students. Every class teacher and subject teacher can set an example and become a good example for students.
2. Carrying out the "Three Strains of Rectification" is an educational model that our school has always adhered to. At the beginning of school, the school has put forward specific requirements for the work of "three rectifications", and each class can carry out their work in a solid manner in light of the actual situation. The rigorous teaching style of all teachers has promoted students' study style and school spirit, and laid a good foundation for the development of various education and teaching work in the school.
3. Schools often use morning meetings, speeches under the national flag, class meetings and other forms to strengthen the education of students' personal cultivation, future ideals, life values and mental health. At the same time, in order to meet the needs of social development, teachers and students should keep pace with the times with the development of current events and typical examples of newcomers and new things. Let students know the importance and necessity of learning. To lay a good foundation for cultivating students to become socialist successors with ideals, morality, education and discipline.
4. Do a good job in cultivating school spirit. In order to carry out a series of activities such as the selection of civilized classes, clean and tidy pacesetters, and solidly promote the standardized construction of teachers and students in all aspects, the school has basically formed an honest, civilized, harmonious and safe campus. Grade four, grade five and grade six have done better in this respect. All the teachers have finished their work seriously and effectively.
5. Do a good job in class. Each class teacher and section chief basically forms a situation of self-management, coordinated development, honesty and mutual assistance, and hands-on work. In this semester, teachers can work with a sense of responsibility and dedication to students, parents, schools and society. Pay attention to students' ideological education. Do a good job of transformation counseling for underachievers.
6. Strengthen moral education and hold two parent-teacher conferences to communicate the relationship between school, family and society. Create a healthy, civilized and comfortable learning and living environment for students' all-round development. Through parent-teacher conferences, home visits and other forms, students' off-campus management has been strengthened.
7. Continue to do a good job in patriotism education, earnestly do a good job in student behavior development education, and cultivate students' good behavior habits. Make patriotic education fruitful, praise the love of heroes, and good behavior habits are deeply rooted in the hearts of the people. Specifically, through the "three loves" education, school red scarf broadcast room, speech under the national flag, law and discipline education, safety education and national defense knowledge education, as well as reading sessions, lectures and other activities, students' patriotic enthusiasm has been cultivated and stimulated.
8. Start from the daily trifles and cultivate students' good habits. In this period, all classes use class meetings, morning meetings and other forms to guide students to abide by the daily behavior norms of primary school students, start from daily trivial matters, and start from today, be civilized, disciplined and enterprising, and strive to be a qualified primary school student. Over the past semester, there have been more people who are civilized in language and polite to others, fewer people who call names and make trouble, more people who maintain environmental sanitation, fewer people who destroy environmental sanitation, more people who study hard and fewer people who are naughty.
Two, to build a team of teachers as the goal, to carry out the construction of teachers' morality.
The key to improve teaching quality is the construction of teaching staff. The development of a school, in the final analysis, depends on the quality of teachers. This semester, we pay close attention to the construction of teaching staff and strive to build a dedicated, United and harmonious teaching staff.
1. Strengthen learning and strive to build a lifelong learning mechanism for teachers. We will continue to concentrate on independent study of teachers' professional ethics, education law and other laws and regulations to improve teachers' ability to teach according to law.
2. Be strict with yourself and guide teachers to influence students with correct character education. Require all teachers to establish a sense of service; Responsibility, image, ability, and awareness of being a teacher; Consciousness of teaching honesty; Consciousness of teaching quality; Consciousness of unity, coordination and cohesion. Form a healthy working mentality and influence students with their own correct character education.
3. Carry out teaching and scientific research to improve teachers' ability to control teaching and students. The school has carried out all kinds of open class activities mainly by teaching and research groups, and young teachers can actively undertake the open class activities of the school. Through the mutual communication of all teachers, the teaching level of teachers in our school has been greatly improved.
4. Strengthen teaching and research. Teaching and research work is an important aspect that determines the quality of school teaching. During this period, the school guidance office strengthened the construction of teaching and research groups and the management of teaching and research activities, equipped with necessary teaching and research facilities, so that every activity was purposeful, planned, recorded and effective, and really played its due role. The teaching and research group discussed the topics determined during the opening hours, and each group had 1 to 2 topics. Each topic has a special person in charge, and it is constantly studied and summarized. Each teaching and research group has at least four seminars, each with a special speaker. It ensures the implementation of teaching and research activities and improves the theoretical level of teachers. Teaching and research activities have been carried out in a down-to-earth manner, and certain teaching and research achievements have been achieved. And sent several excellent teaching and research papers to the superior.
5. The school continues to strongly support and guide teachers to participate in training, on-the-job training and other activities. Teachers' knowledge level and education level have been further improved. Teachers have deeply reflected on their own teaching behavior and school-running behavior, found advantages and disadvantages, formulated rectification measures, and made solid rectification as planned.
Three, to improve the quality of teaching as the goal, pay close attention to the routine management of teaching, and take the road of promoting the school through teaching and research.
Teaching quality is the lifeline of the school. Our teacher is meticulous in teaching and tries his best to improve his grades. This semester, in order to better improve the quality of education and teaching, we mainly took the following measures.
1, strive to improve the quality of teaching:
Teachers in our school fully realize the importance of teaching quality and know that teaching quality is the internal cause of school development.
2, reasonable distribution of courses, and strive to maximize everyone's energy:
Our school chooses young teachers with strong professional ability to teach the graduating class, and reasonably allocates comprehensive subjects (science, science) and English courses. Judging from the teaching work and the mid-term exam this semester, this approach is correct.
3. Pay attention to teaching routine and strengthen process management;
The implementation of teaching routine is the guarantee to improve teaching quality. Therefore, in teaching management, teachers are required to prepare lessons carefully, give lectures, arrange and correct homework, and conduct unit tests. The school gives necessary guidance and strict inspection to teachers from these aspects.
4. Insist on school-based teaching and research to improve classroom efficiency;
The quality of classroom teaching is the main factor reflecting the quality of teaching, and the key to improve the efficiency of classroom teaching depends on the professional quality of teachers. This semester, every teacher will continue to be required to do a good job of "three ones in teaching and research"-submit a teaching and research paper and write a teaching summary in the last open class. Teachers in the process of open classes, the lecturers carefully prepare lessons, the lecturers are frank and open, and the discussion atmosphere is warm and harmonious. The purpose of doing this is to make all teachers follow the law of education, study their business and improve their business ability.
5, do a good job of "worst-case training":
Due to various reasons, there are many poor students and gifted students in all classes of our school, which has a great influence on the final exam. However, our teachers adhere to the principle of "only speaking subjectively, not objectively", and establish the concept of "there are no students who can't teach well, only teachers who can't teach well", and strive to do a good job in homework design and correction, do a good job in unit testing, grasp the transformation of poor students on the one hand and the cultivation of excellent students on the other, so as to improve students' academic performance to the maximum extent. In order to help students with learning difficulties, teachers in our school often use their spare time to help students.
Four, with the goal of cultivating good habits, pay close attention to class management and strengthen safety and health work.
Class is the smallest first-level management unit and the most important management unit in the school. We take "discipline, safety and health education" as the starting point to strengthen class management. Our school requires teachers, especially head teachers, to pay attention to "teaching, safety and hygiene" in their work, and each class has formulated the Safety and Hygiene Convention to cultivate students' good behavior habits.
1. Strengthen students' daily management and conduct good behavior habit education;
The head teacher checks and records the students and classes from all aspects of school life, such as entrance, recess, leaving school, discipline and health, so that the school presents a good situation of unity, tension, seriousness, vividness, standardized behavior and civilization.
To carry out the new "primary code" and "Daily Code of Conduct for Pupils" as the criterion, to educate students on manners and etiquette. Due to the solid and powerful moral education work, the style of study, class spirit and school spirit have obviously improved, and most students have developed good behavior habits of loving learning, observing discipline, stressing civilization and being polite, and truly become small masters of classes and schools.
2, start from bit by bit, pay special attention to the health work:
Health education includes environmental hygiene, food hygiene and physical and mental hygiene. At school, we educate students to love their home, take care of their hands and mouths, and do not litter, spit or eat food of unknown origin or unsanitary. The school divides the health area into classes, each class cleans before class and after school in the afternoon, and collects garbage at noon. If it is found that it is obviously unclean, it should be handled in time, and efforts should be made to ensure that there is no white garbage on campus. In addition, the school suggested that the Young Pioneers set up a red scarf hygiene supervision team to check the hygiene of each class and guide students to manage themselves.
3, to carry out the prevention and control of infectious diseases:
The school formulates the implementation plan and working rules, signs the responsibility letter with the teacher, and clarifies the responsibilities. The specific operation has mainly done three points-health knowledge publicity and education, morning check-up and afternoon check-up, and environmental sanitation disinfection.
4, prevention first, strengthen safety management:
Recently, there have been some campus injuries in society. Our school set up a safety work leading group and a safety inspection team with the principal as the team leader and the class teacher as the members in time. And organize teachers to learn relevant laws and regulations and school safety system to further improve safety awareness. Secondly, the morning meeting and class meeting are used to emphasize the importance of safety, explain some necessary safety knowledge and self-defense knowledge to students, and cultivate certain self-protection ability. In addition, adhere to the system of weekly safety inspection and monthly report to ensure safety in all aspects.
Five, with the goal of enriching campus culture, pay close attention to extracurricular activities and cultivate students' comprehensive practical ability.
This semester, we carried out the following activities according to the actual situation:
1, combine festivals and other important days to carry out celebrations or educational activities according to local conditions.
2. Write a standard word contest.
In order to "carry forward traditional culture and cultivate students' good books", we "advocate teachers' morality, attach importance to routines, work together with the new, and grasp quality"; Looking forward to tomorrow, we will "immerse ourselves in the spring breeze, seek development, keep pace with the times and create a new chapter". We firmly believe that tomorrow will be better with the correct guidance and cordial care of leaders at all levels and the unity, forge ahead and hard work of all teachers!
Six, efforts to improve the pace of school conditions
Improving school conditions has always been the top priority of our school work. This semester, our school has changed all the web pages on campus, making the school look brand-new.
The first season has passed. Looking back, we "advocate teachers' morality, attach importance to routines, and Qi Xin works together to grasp quality"; Looking forward to tomorrow, we will "immerse ourselves in the spring breeze, seek development, keep pace with the times and create a new chapter". We firmly believe that tomorrow will be better with the correct guidance and cordial care of leaders at all levels and the unity, forge ahead and hard work of all teachers!
I have been in this department for three months. Looking back on this quarter, with the support and help of leaders and colleagues, I have been strict with myself and do my job well according to the requirements of the bank. The work in the past three months is summarized as follows:
First, strengthen learning and improve their own quality.
Strive to improve business skills and strengthen risk management awareness. In the first quarter, I was able to seriously study various financial laws and regulations, actively participate in various learning activities organized by banks, and constantly improve my theoretical quality and business skills. After several months of study, I gradually understand our business knowledge. At the same time, I have made progress in deepening my familiarity with our business varieties. At the same time, I also realize that I am not proficient in business knowledge, especially credit business. In the future work, I have to strengthen my business study in this field, read more books about system preparation, and actively ask the sales department for business skills and know-how, so as to show our business level well when facing customers.
Second, strengthen customer marketing and increase customer base.
Only by constantly developing high-quality customers, expanding business and increasing deposits can efficiency be improved. After several months of training, I have been brave enough to betray myself. Due to the limitation of geographical and interpersonal conditions objectively and the lack of personal initiative subjectively, my achievements have not been remarkable. I know that my performance has always affected the development of the whole department, and my burden is very heavy. My skills, marketing ability and experience are far from the performance of the account manager, so I have never dared to take it lightly. I have been studying and summarizing how to do banking better, and I can continue to learn and accumulate. Actively improve their professional quality, strive for the initiative in work, have a strong sense of professionalism and responsibility, enhance confidence, and strive to improve work efficiency and quality.
Three. Existing problems and future efforts
In the course of several months' study and exercise, I found myself with some problems and shortcomings, mainly in the following aspects: First, my performance and skill level are not skilled enough, and I have some good customer resources, but I could not make a good and targeted business plan for my customers when I had the possibility of cooperation. Second, the existing customer resources have not been well excavated and carefully planned, and there has been no suitable opportunity for the target customer groups. Third, some work is not done carefully enough, and some work is not well coordinated.
The fourth quarter has entered. In view of the above outstanding problems, I will try my best to do the following: First, strengthen my study and improve my skills. Only when my business skills reach a perfect level can I carry out business easily. Second, while doing our job well, we should actively market and update our ideas, and strive to make better returns for China Merchants Bank with a good attitude and sense of responsibility. Third, details determine success or failure. In the future, I will strive to improve the details of my work, lay a solid foundation, work hard, hone myself repeatedly, quit laziness, study hard and explore new customers diligently. Fourth, strengthen the cooperation consciousness of departments, colleagues, banks and enterprises, strengthen unity, constantly improve and strive to do a good job in banking.