First, the online query method
With the development of information technology, online inquiry has become the main way to inquire about medical insurance payment information. The insured can query through the following online ways:
1. Login to the official medical insurance website or APP: Insured persons can log on to the official medical insurance website or use the official medical insurance APP in their region, log in to their personal accounts by entering their personal identification information and password, and then inquire about the medical insurance payment records.
2. Use social security inquiry platform: Some areas provide a unified social security inquiry platform, where the insured can select the medical insurance inquiry function, input personal information and inquire about payment records.
3. Pay attention to the official account of medical insurance WeChat: The medical insurance departments in many areas have opened the official account of medical insurance WeChat, and the insured can check the medical insurance payment information at any time by paying attention to the official account of WeChat and binding the personal medical insurance account.
Second, the offline query mode
In addition to online inquiry, the insured can also choose offline inquiry mode:
1. medical insurance window inquiry: the insured person can bring his/her valid personal identity certificate to the medical insurance service window in his/her area, consult the staff and inquire about medical insurance payment information.
2. Consult the personnel department of the unit: For the on-the-job insured, you can consult the personnel department of the unit, and the personnel department will generally assist employees to inquire and answer related questions.
To sum up:
Medical insurance inquiry payment information can be conducted online and offline. Online inquiry is convenient and fast, and the insured can inquire through the medical insurance official website, APP, social security inquiry platform or WeChat official account; Offline inquiry requires the insured to go to the medical insurance window or the personnel department of the consulting unit. By choosing the appropriate inquiry method, the insured can know their medical insurance payment in time and ensure that their personal rights and interests are protected.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 74 provides that:
The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.
The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.
The social insurance agency shall timely, completely and accurately record the individual's contributions to social insurance, the employer's contributions and the enjoyment of social insurance benefits and other personal rights and interests records, and regularly send the personal rights and interests records to me free of charge.
Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.