1. Query on shopping websites or apps: When logging in to your shopping websites or apps, there is usually a "My Order" or similar entry on the home page or the top navigation bar; Click to enter, you can see your own order list, find the corresponding order, and view the details; On the order details page, you can view the order status, logistics information, product content, etc.
2. Email inquiry: If the email address is filled in when shopping, the merchant will generally send an email containing the details of the order after confirming the order; In the mail, you can find the order number and other related information; With this information, you can further check the order status on the merchant website or APP.
3. Contact customer service for inquiry: If you can't find the order information by the above methods, or have any questions, you can directly contact the customer service staff of the merchant; Provide the necessary information such as the order number, and the customer service staff can help you check the order status or answer your questions.