Work tasks and scope of responsibilities
(a) to investigate and deal with cases of manufacturing and selling fake and shoddy goods, unfair competition, industry monopoly, trademark infringement, false advertising, infringement of consumers' rights and interests, illegal pyramid schemes and other violations of industrial and commercial administrative laws and regulations in the province according to law.
(two) to undertake other tasks assigned by the higher authorities.
Director of Hainan Consumer Council Office: Zheng Shunde
Work tasks and scope of responsibilities
(a) social supervision of goods and services according to law.
(two) to provide consumers with consumer information and consulting services, and publicize relevant laws and regulations and consumer knowledge.
(three) to accept consumer complaints, and to investigate and mediate complaints.
(four) to reflect and inquire about the legitimate rights and interests of consumers to the relevant administrative departments, and make suggestions.
(5) Expose and criticize acts that infringe upon consumers' rights and interests, and support aggrieved consumers in bringing lawsuits.
(six) to guide and coordinate the work of consumer organizations in the province.
(seven) to undertake other tasks assigned by the higher authorities.
Head of Hainan Provincial Administration for Industry and Commerce Information Center: Wu Kunping
Work tasks and scope of responsibilities
(a) to undertake the management, operation and maintenance of the computer information system of the administrative department for industry and commerce, and provide information technology services such as special software development, system integration and application training.
(two) responsible for the filing and preservation management of enterprise registration documents, files and other media materials registered by the provincial administration for industry and commerce, and provide external inquiry services.
(three) to undertake other tasks assigned by the higher authorities.
Head of Training Center of Hainan Provincial Administration for Industry and Commerce: Pan Qinghai
Work tasks and scope of responsibilities
(a) to undertake the planning and implementation of education and training in the province's industrial and commercial administration system, and to carry out business knowledge and skills training within the system.
(two) to carry out the education of enterprise personnel to know the law and abide by the law, and standardize the business ethics of enterprises.
(three) to undertake the logistics management of the provincial industrial and commercial administration system.
(four) to undertake other tasks assigned by the competent department.
Hainan Provincial Administration for Industry and Commerce 123 15 Head of Consumer Complaint Reporting Command Center: Wu Yuemei
Work tasks and scope of responsibilities
(1) To be responsible for providing the society with comprehensive information consulting services such as laws and regulations on industrial and commercial administration, protection of consumers' rights and interests, commodity appraisal and service guide;
(two) to accept consumer complaints from the masses, and to guide and coordinate the mediation work of relevant cities and counties;
(three) to accept the reports of the masses on market violations, maintain market order and optimize the investment environment;
(four) to provide investors with information services such as industrial and commercial registration registration;
(five) to collect information resources such as consumer rights protection, market supervision, enterprise registration and investment dynamics, and provide information services for the government and relevant departments;
(6) Issuing consumption tips to guide people to consume scientifically and healthily;
(seven) to undertake other tasks assigned by the higher authorities.