1, responsible for the reception and guidance of the front desk of the real estate company, keep smiling and greet the customers who come in.
2. Receive visiting customers and inform the interviewees timely and accurately.
3. Be responsible for the environmental maintenance of the work area to ensure the safety and normal operation of the equipment.
4. Be responsible for telephone transfer, fax sending and receiving, document copying, etc. of real estate companies.
5. Be responsible for inputting, typesetting and printing all kinds of office documents, business documents and contract agreements.
6, send and receive express delivery, data transmission, etc.
7, daily documents, data processing and other general administrative affairs.
Receptionist refers to the person who receives in front of the door, and used to be called Zhike. For example, a monk who receives believers in a temple is called a monk Zhike. The word "know your guest" is still common in Hongkong and Macau, and it can also be found in some big cities in Chinese mainland.
Receptionist may also refer to the staff of the enterprise information office and the front-line waiter of the administrative department. They are responsible for receiving visitors, understanding their purpose, and effectively diverting them to other departments to further provide in-depth services to guests.
Extended data:
The ideal quality of a receptionist is to make guests feel at home. Therefore, to know customers, we should be familiar with interpersonal relationships and social etiquette, keep close contact with internal and external parties related to business, and play a team spirit. It's easier said than done.
In some social education institutions, in order to facilitate the relevant personnel to consult the learning content, reception departments have been specially set up to introduce the learning content to the consultants or provide them with guidance and suggestions.
Receptionist's requirements:
1, standard mandarin, good image and temperament, sweet voice.
2. Be responsible for answering and transferring incoming calls and registering visitors and customers.
3. Good communication and expression skills, rigorous work, good communication skills and teamwork spirit.
4. Careful, serious and responsible, with strong communication and coordination skills and language skills.