Characteristics of professional ability:
Good affinity, language expression and communication skills with customers;
Design ability with sense of space and body;
Have the ability to use your fingers accurately and flexibly to complete established operations;
Have the ability to skillfully, accurately and stably use the wrist to complete the scheduled pruning;
Have the ability to distinguish colors.
Scope of application:
Professional hair salons (halls), restaurants, hotels, cruise ships and other places of hair salons (rooms).
Technical grade line: beginning, middle and high. Primary hairdressing 1. Knowledge requirements:
1. Junior high school or equivalent.
2. Familiar with hairdressing service process, job responsibilities and specification requirements.
3. Understand the general physiological knowledge of hair physiology and head bones, muscles and skin.
4. Understand different types of characteristics such as head shape, face shape, body shape and age.
5. Master the operating rules of hairdressing technology and the technical knowledge of shampooing, trimming, blow-drying, combing, shaving, perming, dyeing, bleaching and head massage.
6. Master the general hairstyle characteristics and operation requirements.
7. Master the name, performance, use and usage of commonly used hairdressing supplies, tools and equipment.
8. Master the properties and uses of common chemicals such as washing, protection, perming, dyeing, bleaching and fixing hair.
9. Understand the common sense of hairstyle aesthetics and service psychology.
10. Understand the operation quality standards of this position.
1 1. Be familiar with the health requirements and relevant laws and regulations of the beauty and hairdressing industry.
12. Understand the safety operation procedures and common sense of power consumption.
13. Understand the general folk customs or religious beliefs about hairstyles in major countries or regions.
Second, the skill requirements:
1. Be able to receive guests politely according to service procedures and norms, and provide general hairdressing consultation and service.
2. Be able to read general hair pictures and written materials.
3. According to the different characteristics of the guests, we can design and make general hairstyles that meet the requirements of the guests and choose hair accessories.
4. Can independently shampoo, cut hair, blow dry, comb hair, shave, perm and dye hair. Technical operation of hair bleaching, and master several braiding methods. Do the correct posture) action specification.
5. Master the basic cutting methods of straight and layered hairstyles and the pushing and cutting techniques of men's short hair. 6. Be proficient in the procedures and techniques of head massage.
7. Be able to find the general technical problems in hairdressing design and process operation, and be able to make trimming.
8. Be able to skillfully use general beauty products, tools and equipment, and be able to check, troubleshoot, disinfect and maintain beauty appliances.
9. According to different hair quality, hairstyle design and production requirements, correctly apply common hairdressing chemicals such as shampoo, perm, hair dyeing, bleaching, hair care and hair fixing.
10. Can do a good job in hairdressing services, environmental sanitation and personal hygiene.
1 1. Can do basic cost accounting.
12. Foreign-related services should be proficient in common technical terms and simple reception terms of a foreign language.
13. Can guide the apprentice.
Intermediate barber
I. Knowledge requirements:
1. High school education or equivalent.
2. Master the basic structure, classification, hair quality characteristics and performance of hair; Understand several common diseases of hair.
3. Master the physiological knowledge of head bones, muscles, skin and acupoints.
4. Be familiar with the relationship between different faces, different body shapes and various hairstyles.
5. Master the operating rules of hairdressing technology and the technical knowledge of shampoo, hair care, pruning, hair blowing, combing, hair binding, shaving, perm, hair dyeing, bleaching and head massage.
6. Be familiar with the characteristics and operation requirements of traditional and popular hairstyles.
7. Be familiar with the structure and working principle of hairdressing tools and equipment, and have electrical knowledge.
8. Understand the basic ingredients and performance of common hair care products.
9. Be familiar with the operation quality standards of all links in the beauty process.
10. Understand the brief history of hairdressing development in China.
1 1. Have the corresponding beauty knowledge.
12. Familiar with hairstyle aesthetics, service psychology and hairstyle sketch knowledge;
13. Master the basic knowledge of enterprise management; Second, the skill requirements:
1. Be able to receive guests politely according to service procedures and norms, and provide general hairdressing consultation and service. 2. Be able to read general hair pictures and written materials.
3. According to the different characteristics of the guests, we can design and make general hairstyles that meet the requirements of the guests and choose hair accessories.
4. Can independently shampoo, cut hair, blow dry, comb hair, shave, perm and dye hair. Technical operation of hair bleaching, and master several braiding methods. Do the correct posture) action specification.
5. Master the basic cutting methods of straight and layered hairstyles and the pushing and cutting techniques of men's short hair. 6. Be proficient in the procedures and techniques of head massage.
7. Be able to find the general technical problems in hairdressing design and process operation, and be able to make trimming.
8. Be able to skillfully use general beauty products, tools and equipment, and be able to check, troubleshoot, disinfect and maintain beauty appliances.
9. According to different hair quality, hairstyle design and production requirements, correctly apply common hairdressing chemicals such as shampoo, perm, hair dyeing, bleaching, hair care and hair fixing.
10. Can do a good job in hairdressing services, environmental sanitation and personal hygiene.
1 1. Can do basic cost accounting.
12. Foreign-related services should be proficient in common technical terms and simple reception terms of a foreign language.
13. Senior hairdressers who can instruct apprentices can be divided into the following three grades: 1 Senior hairdresser level 3 (1). After obtaining the intermediate vocational qualification certificate of this profession, they have been engaged in this profession for more than 4 years continuously, and have reached the required standard hours after the advanced formal training of this profession, and have obtained the graduation (completion) book. (2) Having worked in this occupation for more than 7 years after obtaining the intermediate vocational qualification certificate of this occupation. (3) Obtaining a vocational graduation certificate from a senior technical school or a higher vocational school recognized by the administrative department of labor and social security for the purpose of cultivating advanced skills. (four) graduates of this major or related majors who have obtained the intermediate vocational qualification certificate of this occupation have been engaged in this occupation for more than 2 years. 2 Senior Technician Grade II (1) has been engaged in this profession for more than 5 years after obtaining the senior professional qualification certificate of this profession, and has been trained by this professional technician to reach the required standard hours, and has obtained the graduation (completion) certificate. (2) Having been engaged in this occupation for more than 8 years continuously after obtaining the senior occupation qualification certificate. 3 Senior technician level 1 (who meets one of the following conditions) (1) has been engaged in this occupation for more than 3 years after obtaining the professional qualification certificate of this professional technician, and has been trained by this professional senior technician to reach the required standard hours and obtained the graduation (completion) certificate. (two) after obtaining the professional qualification certificate of this professional technician, he has been engaged in this professional work for more than 5 years. The comprehensive requirements for hairdressers are as follows
1, good technology:
Technology is the most basic condition for hairdressers and the most basic basis for survival. But the most important thing is to have a solid basic skill, which is the source of creation. Only a solid foundation can create a beautiful and rich hairstyle. As a qualified hairdresser, you should do every technical detail, such as washing hair, cutting, blowing, perm, dyeing, styling and evening dress. We should develop in a balanced way, and we can't be biased towards a single project, which will hinder the growth and development of technology, because customers will judge a barber's skill by his hairstyle, and all hairstyles are inseparable from the pruning process, which requires the barber to cut his hair first. With good hair cutting technology, perm technology should also be excellent, because perm technology is another standard for hairdressers to improve design aesthetics. Understand the principle of perm, keep in mind the arrangement and combination of curly hair, fashionable and beautiful curly hair will increase the charm and temperament of women and become a new bright spot. Hair dyeing technology seems simple, but it needs the highest professional knowledge, from the basis of color, to the matching and hedging of colors, and finally the three-dimensional fashionable colors set off the charm and movement of hair style. With skillful operation, the second is to improve the design level in an all-round way. We must accurately grasp and understand the customer's style and temperament, deeply grasp their clothing preferences and habits, and understand the people around us, in order to design the perfect hairstyle that everyone likes. Modeling is the last link of hair style, which requires hair stylists to have higher aesthetic standards and the coordination ability of overall combination, which is the key to beautify hair style. Customers don't care about the process, but they will definitely emphasize the result, so the hairdresser's hair blowing, styling and nursing skills can never be ignored. Therefore, the first step to do a good job in hairdressing is to have excellent skills.
2. Quality service:
Hairdressing belongs to the service industry, but it is also a difficult industry in all service industries. Because hairdressers have to deal with all kinds of customers every day, from dignitaries, artists to the poor, everyone has different cultural literacy and life background, different aesthetic standards, and the demand for hairstyles is even more strange. This requires hairdressers to understand customers' psychology, consumption habits, hobbies, etc., in order to truly meet the needs of customers. But at work, despite our best efforts, there are still some customers who are dissatisfied and complain. The reason is very simple, because everyone's aesthetics are different and their needs are different, so it is difficult to adjust.
Because beauty belongs to the service industry, good service is the key to business transactions. Through quality service, we can get closer to each other and make customers feel friendly, so that customers will be willing to accept your service and you will have the opportunity to show your skills. If your service is not good, how can customers give you their hair? If your service is good, but the technology is a little insufficient, the customer will forgive you and maybe give you another chance.
And the service needs to come from the heart, need natural emotional expression, need sincere efforts, let others really feel that you are serving her, not dealing with errands, not perfunctory, not echoing, but moving customers with actions.
3. Good language:
Good skills can retain customers and good language can improve performance. In other words, even the best technology, if the language is not in place, the performance will not come up, and customers will not be retained. There are three things to say, and it is better to be clever. Clever and energetic language, proper vocabulary and natural and proper praise will make customers feel trust in you, and naturally they will be willing to accept your suggestions and recommended projects, which will greatly improve your performance. Because the customer doesn't understand technology, she can only make her own suggestions or requirements. If you directly recommend high-level consumption items, customers will have resistance and often lead to business failure. Therefore, clever language cooperation and scientific follow-up can dispel customers' resistance and create high performance.
Language is a charm and an external expression of one's knowledge and accomplishment. Professional language needs professional study, repeated practice, long-term application and summary to form its own language habits and charm. Professional language can be divided into service etiquette language, professional knowledge language, professional technology language, project sales language and so on.
(1) Service etiquette terms: The service etiquette terms in the hairdressing industry are very similar to those in other industries, but there are great differences in details. It must be combined with the service items in the store, interspersed with reception, introduction, promotion, seeing off guests and other links, so that customers can truly find the feeling of God and leave a deep impression on individuals and stores.
(2) Professional knowledge language: Professional knowledge language means that you must express your knowledge of hair physiology, scalp physiology, human body aesthetics, chromatics and so on. With accurate language, let customers know about their hair quality, daily maintenance, hair care and product selection, and have admiration and affection for you, which will help improve their performance.
(3) Technical terms: Technical terms are also called technical terms, which can increase customers' confidence in you, accept the projects recommended by you, and achieve the real purpose of improving performance.
(4) Project sales language: it is to guide the customer from the aspects of psychology, habitual behavior and personal preferences, so that she can know what hairstyle she is suitable for and what washing and styling products she is suitable for, create a good business atmosphere and lay the foundation for the final result.
Therefore, only by practicing first-class words can we better reflect our own values, better serve our customers, better improve our service quality and faster improve our overall performance. Hairstylists are divided into five levels: primary, intermediate, advanced, tutor, lecturer and hairdresser. According to national standards, it can be divided into five levels (primary), four levels (intermediate), three levels (advanced) and two levels (technicians). Barber service process 1 Our standard standing station actively welcomes guests. 2 Polite words are used to entertain guests, and take the initiative to ask about their needs. 3. Professional knowledge, technology and services. 4 polite expressions to send guests. Pay attention to service details.