Tools: Xiaomi 12 mobile phone, MIUI 12 system, WeChat 8.0. 10.
1. Open the mobile phone WeChat and click the search bar at the top of the home page.
2. Enter Tencent customer service search and open Tencent customer applet.
3. After entering Tencent's customer service page, click Online Consultation at the bottom right of the page.
4. Then the page will show the official account of WeChat jumping to Tencent customer service.
5. Wait a moment, then enter the Tencent customer service consultation page and enter the question consultation in the dialog box.