Annual Work Summary of Information Department 1 20xx is a year when the 18th National Congress of the Communist Party of China was successfully held, and it is also a crucial year for our county to accelerate its transformation and leapfrog development. Over the past year, with the strong leadership of the county party committee and the county government and the strong support of the higher authorities, and with the full cooperation of all levels and departments, the county government information center has achieved good results in all its work.
I. Work in the past year
1, government portal website operation and maintenance. The government portal website is a platform for government information disclosure, a window to show the image of the government, and the top priority of e-government work. There are dozens of main columns on the website, such as "Openness of Government Affairs", "News Trends", "Entering Huguan", "Interaction between Government and People", "Leading Topics", "Attracting Investment" and "Special Tourism". The content of the column is updated or enriched in time according to the actual economic and social development of the county. At the end of each year, the website accepts the performance evaluation and public evaluation of the information center of the municipal government, and does not regularly accept the inspection and evaluation by the superior, mainly in three aspects: rich content, perfect function and technical support. In recent years, the performance evaluation results of XX website in our county are generally at the top, and have won advanced honors for many times.
2. Editing and submitting government information. The submission of government information is an important task for the government to report information and serve the decision-making of leaders. We adhere to the principle of "timely, accurate and comprehensive", closely focus on the important work arrangements of the county party committee and the county government and the central work of the government office, constantly expand the information field, improve the information network, optimize the information carrier, improve the information quality, provide effective information services for leading scientific decision-making and guiding work, and achieve good results in information submission. Up to now, * * * has compiled and submitted more than 300 issues of "Huguan Government Information", and the number of applications is among the best in the city. Government information work has won the city's advanced position year after year.
3, the mayor's mailbox, social conditions and public opinion procedures and the number of articles. The interaction between the government and the people is related to the people's livelihood and the harmony and stability of the county, which is an important work that leaders pay close attention to. Since the beginning of this year, we have strictly followed a series of procedures such as undertaking opinions, planning opinions, and leadership instructions for each issue of the mayor's mailbox, consultation complaints, social conditions and public opinions, and finally submitted them to the organizer one by one, so that we have responded to them one by one. Up to now, * * * has handled more than 90 inquiries and complaints about the mayor's mailbox, and more than 50 issues of social conditions and public opinion. At the same time, more than 1000 pieces of information were actively uploaded on the website of Huguan XX and the website platform of the city XX.
4. E-government network operation and maintenance. E-government network operation and maintenance is the technical support to ensure the normal operation of government network. Since the opening of the government affairs network, this work has been a short board. First, the professional and technical strength of our county information center is weak; Second, due to the lack of financial resources in our county, the project construction is still in arrears, and the operation and maintenance funds have not been implemented, resulting in the lack of technical operation and maintenance of equipment and software vendors. Since the beginning of this year, the government information center has tried every means to hire part-time network professional engineers in the city to be responsible for the technical operation and maintenance of the hardware equipment of our county government network, and the hardware system has been guaranteed. At present, the network operation and maintenance are generally normal.
Second, the main problems
1, grass-roots departments lack understanding. Some units and leaders do not fully understand the significance of government information disclosure, do not realize the role of government information disclosure in promoting administration according to law and serving people's production and life and economic and social activities, do not fully understand and implement the regulations, and are conservative and outdated in adapting to the regulations. Mainly in the implementation of the "Regulations", the action lags behind and the progress is slow; When cleaning up and reporting public information, the classification is unclear, and the website columns and information names are not standardized; Some units still only publish the information of some leaders and institutions and some work trends, the depth and intensity of information disclosure are still insufficient, the system construction needs to be improved and the investment is insufficient; Very few units think that they do not belong to the subject of government information disclosure, the basic information has not been sorted out, and the government information disclosure work has not been effectively carried out.
2. The infrastructure is relatively backward. This is because of the situation in our county, some towns and units have insufficient investment in hardware facilities and can not meet the requirements. Some information workers need to improve their computer knowledge and operation ability. These problems have greatly affected the progress of government information disclosure.
3. Insufficient supervision and guidance. As the information disclosure organization of our county government, the information center has established a comprehensive coordination mechanism, but due to the lack of full-time personnel in charge of information disclosure, it is not strong enough to face more than 0/00 information disclosure units in the county, and the intensity of in-depth supervision and guidance is not enough.
Summary of the annual work of the Ministry of Information Chapter II I have been the director of the Ministry of Information since 20xx 10. Over the past few years, under the leadership and care of the Party Committee of our hospital, and with the support and help of various brother departments, I have performed my duties conscientiously and conscientiously, led the general practitioners to carry out all kinds of work in a down-to-earth manner, achieved satisfactory results, and greatly improved my working ability. Here, I simply report to the leaders about the work of the year and accept everyone's evaluation with an open mind.
1. All the comrades in the general department worked tirelessly, United and launched a large number of new projects.
I led the general practitioner to carefully analyze the specific situation and made a careful implementation plan. In X, X and X months this year, outdoor LED large screen, outpatient queuing system and outpatient doctor station were put into use, which greatly improved the overall image of our hospital, effectively solved the problems of poor queuing and untimely treatment of some patients, improved patients' satisfaction with medical treatment, and effectively maintained the medical environment and order of the hospital outpatient service.
Our general practitioners began to seriously implement the 2+2 plan in X month this year, and worked overtime to do a good job in launching the RIS graphic reporting system. This work is very hard and needs the full cooperation of all brother departments. In addition, we should do a good job in the training of RIS graphic reporting system, so that relevant medical personnel can be familiar with and skillfully operate the system. General practitioners don't complain, they are on call and work hard whenever there is a problem. We finally completed the online work of RIS graphic reporting system as scheduled, which was well received by leaders and colleagues.
Under my organization, general practitioners put themselves into the online of rational drug use system and the interconnection of information systems in North and South hospitals in X and X months. With previous work experience and intensity, Corey's adaptability to online work is much stronger. The on-line work and operation training of rational drug use system have been carried out in an orderly way from beginning to end, and the interconnection and intercommunication of hospital information systems in North and South China has also been quickly completed and applied. At the same time, my general practitioners and I have made great efforts to ensure the safe, stable and efficient operation of the system and the smooth development of the daily work of the hospital.
In addition, in X, X and X months, we completed the putting into use of self-run programs of cable TV in Southern Hospital, the launch of desktop management system, the launch and normal operation of canteen charging system and canteen monitoring system, which greatly improved the informatization level of our hospital and effectively promoted the pace of informatization construction in our hospital. While doing a good job in various information system projects, he led all the comrades in the Information Department to complete the comprehensive transformation of the background music in the North Campus and the customized installation of the plastic-absorbing luminous characters in the South Campus.
This year, Qi Xin, a comrade of our department, and Qi Xin, together, held three negotiation tenders for the PC, printer and other equipment purchased by North and South Hospital, which reduced the price by 1000 yuan compared with the same period, saving a sum of money for the unit.
Second, do a good job in personnel training and improve the level of departmental specialization.
The hospital sent me to study in XX, and my biggest experience is that talents are the foundation of strengthening the hospital and the source of department development. So after returning to the hospital, I decided to do a good job in training the staff of the department and improve the overall business level of the department.
First of all, I organize all departments to communicate regularly. Anyone who has good ideas and good practices is put forward for everyone to share, and * * * has made progress.
Secondly, I ask all people to participate in any work, so that those with little experience and poor hands-on ability have the opportunity to learn from those with rich experience and strong practical ability. Learning in practice is the best way to improve the professional level of information science.
Third, participate in training and academic exchanges. Whenever there is an opportunity, I will let members of the department participate in business training or academic exchange activities. I also led various departments to visit and study in brother units to learn their successful experiences and practices; Please invite professional and technical personnel to our hospital to exchange experiences in order to improve the technical level of our information department.
There is no end to learning. Only by constantly creating a learning environment can we continuously improve our theoretical knowledge and professional level. After this year's efforts, the overall level of our department has been significantly improved, and the quality and efficiency of work have been affirmed by leaders and colleagues.
Third, formulate various measures to strengthen network security maintenance.
Once the hospital information system is put into operation, it requires 24-hour uninterrupted operation, and its security has become the key to the continuous and normal operation of the system. Once the hospital information system is paralyzed, it will not only cause economic losses, but also have a negative impact on the reputation of the hospital. Network systems face two threats:
One is to threaten the data and information in the network;
The second is to threaten the equipment in the network system. Therefore, it is extremely important to ensure the safety and stability of the hospital network and the whole information system.
Considering the security of network system operation, our department mainly does three aspects of work.
1, operating system security. In view of some problems that are easy to occur in the operating system, the following work has been done in turn for the operating system installed in the computer: patching the system; Transfer paging file (virtual memory), which can be transferred to disk D; Transfer temporary folder to d: EMP; Disable hibernation to save space; The temporary folder (cache) of the transfer lE is placed in d: EMP; Move the location of my document to d: My document; Modify registry information and disable USB port; The password of the system administrator is controlled by the personnel of the information department, and the user is set, and the authority is reduced to Powerusers；; Finally, restore the installed system with one click, so as to recover quickly when problems occur.
2. kill virus. For virus prevention, anti-virus software still adopts the following solutions: physically isolate the medical network system in the internal LAN from the external network system, close all external interfaces in the medical network system to prevent viruses and external attacks and avoid virus invasion; Check the department where the virus appears, register the department that illegally uses the U disk or other media and take corresponding punishment; Analyze the emerging viruses, carry out anti-virus under the known and controllable conditions, and find a solution for unknown viruses through online query; For viruses that are harmful and have no effective means to eliminate them, send them to the repair room for formatting and reloading; It is planned to introduce a set of intranet security software to monitor all clients in real time to help analyze and solve network security risks.
3. Network security management. At present, a considerable number of medical staff's safety awareness is still relatively weak, which has caused great security risks and threats to hospital information systems in practical work. In this regard, strict management of users is essential. For example, it is forbidden to use mobile storage such as USB flash drive to eliminate the source of the virus from the root; It is forbidden to * * * enjoy files online, especially to enjoy them completely * * *; Check the use of computers in various departments from time to time, and find new situations and problems in time; Engineers use the opportunity of lectures such as department maintenance to explain network security knowledge to medical staff and carry out network security education in depth.
4. Data backup. The importance of data in hospital information system is self-evident. In many cases, the value of data is far greater than hardware. The risks faced by data are not only viruses and network attacks, but also a misoperation of users, abnormal power failure of the system and other accidents, which may cause catastrophic data loss or damage. This requires us to have a set of perfect protection schemes and emergency measures. Available protection methods include: dual-computer redundancy, synchronous replication in different places, scheduled tape backup, data export and migration, etc. Because some methods require a large investment in software and hardware, we weigh all factors according to the actual situation and make a suitable and reasonable backup plan.
Fourth, make emergency preparations and implement emergency plans for network failures.
In order to deal with sudden network failure in time, improve the ability of hospital information network system to deal with stable and safe emergencies, maintain normal outpatient and inpatient work processes and medical charging processes, and ensure patients' normal medical treatment, hospital network failure emergency plan is essential. When I started to prepare the emergency plan, I mobilized all my colleagues, visited every department, got a detailed understanding of the network failures that have been encountered and may occur, brainstormed, considered every aspect and detail that may affect the normal operation of the hospital, and formulated a feasible emergency plan for network failures.
The plan includes emergency scope, reporting procedures, planned start-up and preventive measures. The startup item of the plan describes in detail how each department should operate when the network is completely or partially stopped, and how to operate after the network is restored. Preventive measures involve specific preventive measures for software system failures, hardware system failures, printers, networks, servers, etc.
After being approved by the leaders, the emergency plan will be distributed to all departments to ensure that there is no danger. I organized members of the department to practice the emergency plan in batches and stages, so that everyone would not panic when encountering emergencies, effectively ensuring the orderly operation of all departments and work in the hospital.
Five, strengthen departmental management, improve work efficiency.
Department management is the core content and important part of hospital management. This year's department management, I have a deep understanding.
The first is to improve their own quality. What I understand is that to be an official, to be a man first, and to manage good people, we must first manage ourselves, learn to manage people, and learn to choose people. So over the past year, I have been studying in thought and business, improving my ideological quality, improving my organizational management ability, and trying to serve people with virtue and talents. In the actual work project, we also encountered many problems and challenges. For me, this is also an opportunity to improve my ability. I never gave up. With the support and help of leaders and colleagues, I have broken through one hurdle after another, and I feel that my sense of "fighting" is stronger and my working ability is higher.
The second is to strengthen the guidance for the staff. Strict post responsibility system in the department, improve everyone's awareness and ability to solve problems, deploy more inspections at work, correct and guide problems in time, and let every member of the department grow through tempering.
The third is to clear communication channels. Establish a regular system of information exchange, feedback and ideological communication within the department. I keep close contact with employees, respect, support and understand each other, so that information can flow normally and the interference of abnormal information can be discharged.
The fourth is to give employees a certain degree of autonomy, combining responsibility and rights, so as to mobilize enthusiasm and give full play to the effect and role of departmental management.
The fifth is to improve the management system. Strengthen the restraint consciousness of the system in the work and maintain the seriousness of the system. In the face of the system, everyone is equal, so that people's personnel and affairs are under the management of the system, and everyone is managed in strict accordance with the system.
The sixth is to improve the competition mechanism. Pay attention to incentive orientation, pay attention to incentive effect, correctly motivate and mobilize various positive factors, and enhance cohesion. Only a smart and capable team that understands business can be in an invincible position in the fierce market competition.
20xx is the most important year for the Ministry of Information. The Information Department has given full play to the spirit of teamwork and completed all the work well. However, compared with the requirements of leaders, there is still a big gap, and there are also some problems that need to be improved and solved urgently. Mainly in three aspects:
First, Project X, which was hastily launched, was not done carefully enough, which will be one of the main tasks next year. I will continue to improve the overall technical level and do this work well with all comrades in the information department.
Second, the role of XX information network is not fully played, and Italy has less information feedback. The Ministry of Information will conduct an in-depth study next year and work out a reasonable and effective solution.
Third, the information sensitivity is poor and the emergency information feedback is not timely enough.
Hospital information department is one of the important departments of the hospital and plays an important role in the information work of the whole hospital. With the strong support of hospital leaders and the joint efforts of all staff in our department, our department has improved the system management software, ensured the smooth operation of various systems, and promoted the rapid development of hospital information construction! For me, this year's work is very substantial, which has exercised my organization and coordination ability and improved my communication ability. In the future, I will be more strict with myself, unite with comrades, serve the grassroots enthusiastically, constantly check my own shortcomings, seriously study theoretical knowledge, constantly improve my technical and professional level, and make my own contribution to the informatization construction of our hospital.
Summary of the annual work of the Ministry of Information Chapter III: Resign the old and welcome the new. Looking back on my work in 20xx, I worked hard during this year and constantly improved my working ability and technical level. Put your passion into your work. Strive to do every job well and perform well in all aspects, which has been recognized and praised by everyone. Over the past year, together with my colleagues in the department, under the guidance of the leaders of the hospital and the director of the department, I have completed every task in my work on time according to the texture, and I have grown up in constant summary and constantly improved myself. The annual work is summarized as follows:
First, the ideological aspect:
Taking patients as the center, starting from the interests of the hospital, we should reposition our outlook on life and values in ordinary posts and serve patients and clinical frontline with practical actions in our work. It is necessary to study hospital-related documents, reports and materials for posts, deeply understand their spiritual essence, and apply theoretical knowledge to practice.
Second, the work:
I am mainly engaged in network and safety management, hospital electronic information system and inspection, and radiation image network information and maintenance. I have always been conscientious and meticulous in my work. I resolutely obey the instructions of the hospital leaders, clarify my responsibilities, and complete the task scientifically, reasonably and effectively. At the same time, the daily maintenance work has been increased, and the rapid response ability to emergencies has been improved.
In terms of equipment management, we should do a good job in accounting, acceptance and maintenance registration, optimize resources reasonably, check regularly, do a good job in maintenance, improve comprehensive utilization rate and ensure long-term operation.
In network management, configuration files in internal and external network switches and routers should be backed up in real time.
In terms of software, optimize network resources in real time, regularly check and detect the operation of the network on each floor, and dynamically maintain the ip address allocation table. In terms of strengthening safety management, under the leadership of the supervisor, according to the safety management system of the computer room, potential safety hazards are regularly investigated and rectification suggestions are put forward, which effectively strengthens the safety management of department equipment, adheres to the principle of putting prevention first and combining prevention with treatment, and indirectly increases safety awareness and self-protection ability.
When dealing with emergencies, switch equipment and switches on the main road of radiology network collide with other computers, resulting in paralysis of radiation image information. Under the instructions of the superior leaders, they overcame difficulties and tried their best to restore the normal work of the network in a short time, thus ensuring the normal operation of the hospital. The outstanding performance of this work has been affirmed by the leaders, which has accumulated valuable experience for the subsequent equipment fault treatment.
The above is the main work I have done in the past year, but there are many other jobs I have been engaged in or involved in: I am also responsible for hospital safety monitoring information, and I have fulfilled all the tasks assigned by the leaders in all my work with due diligence, comprehensive and final consideration. As a technical worker, I will meet new challenges with a hundred times enthusiasm in my future work and continue to improve and strengthen my professional skills.
Over the past year, with the guidance and help of the leaders, although some achievements have been made, there are still shortcomings. I need to improve my theoretical knowledge and self-emotional management, and I need to continue to work hard in depth and breadth. In order to make my work better, I set work and study goals and strengthen personal technical theory study, so as to improve my work level, adapt to the requirements of work under the new situation, foster strengths and avoid weaknesses, and meet new challenges with a full mental state. Learn from each other's strengths, exchange good work experience with other comrades, and strive for a new level of work in the new year.
Looking back on the past year, the ups and downs in my work are always looming in front of me, but I have to face the reality, not only to bury my head in my work and forget my work, but also to check every detail of my work and summarize and analyze my work experience in order to go further, sum up my experience and learn lessons, so as to do better in the future.
Annual Work Summary of Information Department 4 1 and 20xx are important years for the informatization construction of our hospital, and it is necessary to complete the online plan of the HIS follow-up system:
① Update the original pharmacy management system, further standardize the names, pharmacology and dosage forms of drugs, and make the hospital charges correspond to the social security catalogue more smoothly.
② Upgrade the electronic medical record system in an all-round way to replace the original printed medical record mode. Yikang Software Company promises that the new version of electronic medical records will adopt modular electronic medical records to further simplify the process of writing medical records by clinicians.
③ The medical record statistics system has been upgraded in an all-round way.
(4) new materials and fixed assets management system.
2. In order to strengthen the economic management of the hospital, further enhance the cost consciousness and establish the patient-centered service consciousness, this year our hospital will install full cost accounting software, and our information department will actively cooperate with engineers to organize and coordinate various departments to ensure that cost accounting can be used for us faster and better, increase revenue and reduce expenses for the hospital, reduce patient expenses and improve the reputation of the hospital.
3. On the basis of the complete information platform of the whole hospital, more convenience measures are introduced to further attract patients, establish a patient-centered service concept and enhance the service image of the hospital.
4. In terms of convenience measures, with the help of the derivative of hospital services, a more perfect outpatient hospitalization reservation information platform is established. Save the waiting time of patients and let more people trust and understand the hospital. Get more humanized services from the hospital.
5. Actively popularize computer management knowledge in the whole hospital, and be responsible for guiding relevant departments to carry out computer management.
6, do a good job of daily software and hardware maintenance.
(1) Hardware: master the operation, use and maintenance of the computer and its peripheral equipment, regularly check and maintain the system equipment to prevent slight delay and ensure that the network and system equipment are in good working condition.
② Software: Maintain each module of HIS, master the use of system software and test software, register users, set passwords, grant permissions, and modify them in time to enhance the confidentiality of the system.
7, continue to improve the hospital internal network, standardize the management of computer facilities.
8. Take the four software modules of outpatient service, hospitalization, pharmacy and economy as the first phase of the project, and strive to promote the all-round development of hospital information construction.
The goal of 20xx information system is to establish a complete hospital information system. The core of the construction of integrated hospital information system is to establish a digital hospital with patients and clinics as the center, so as to realize the sharing of patients' information, the sharing of instant information reports between hospital departments and doctors and nurses, and even the sharing of information between hospitals and hospitals and communities. Under the leadership of hospital leaders, our hospital should explore a set of information systems that can be truly accepted by patients and used by clinicians.
The purpose of hospital informatization is to take the connotation development mode of quality and benefit on the basis of respecting medical laws and patients' rights and interests, improve quality, improve service and reduce costs; The key point is to reuse the modern management means of information system to optimize resource allocation under the mode of high quality, high efficiency and low consumption.
In order to further improve the level of information management in our hospital and improve the quality of hospital management in an all-round way, the Information Department has formulated a 20xx work plan:
The year of 1.20xx is an important year for information construction in our hospital. Our hospital implemented his system in 20xx, and started early. In order to meet the needs of the ever-changing information system, the existing HIS system should be further upgraded and improved this year to better serve the hospital management.
2. Improve the level of informatization and optimize statistical methods. Do a good job in medical statistical report, and provide advanced and reliable basis for leading scientific decision-making.
3. Further popularize and publicize the knowledge of computer management in our hospital and be responsible for guiding the management and coordination of relevant departments, making training plans, improving the computer operation skills of one household in our hospital and conducting regular assessment.
4. Do a good job in the daily maintenance of the hardware and software of the information system to ensure the normal and safe operation of the system and the normal development of the business of various departments.
(1) Hardware: master the operation, use and maintenance of the computer and its external equipment, regularly check and maintain the system equipment, carefully keep monitoring records, prevent the computer room and its system equipment from being delayed for a long time, and ensure that the computer room and its system equipment are in good working condition.
② Software: Maintain each module of HIS system, master the use of system software, register users, set passwords, grant permissions, and modify them in time to enhance the security and confidentiality of the system.
5. Strengthen the security of the network system, regularly check and kill viruses on the servers and computers of each subsystem, and make supervision records.
6. Strictly implement the national information security level maintenance system, implement hierarchical management of information system operation authority, ensure network information security, protect patients' privacy, and strengthen the operation and maintenance of information systems.